Economic Crime Compliance Manager in Redhill, Surrey

Santander Consumer Finance is one of the UK’s Leading Motor Finance companies and we are currently looking for an Economic Crime Compliance Manager. The purpose of this role is to deliver a first-class Economic Crime Compliance function, ensuring the business operates in accordance with all applicable laws, rules and regulations whilst supporting the strategy and commercial aims of the business. Delivery of effective measures for prevention or identification, management and control of economic crime risks. Providing guidance to business on embedding and delivery of regulatory requirements.

Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.

Responsibilities will include:

• Monitor changes in Financial Crime and fraud legislation and assess impact on SCUK; prepare Executive Committee briefings as required.
• Represent SCUK at industry and regulatory forums to share insight and influence activity.
• Develop and maintain compliant, customer-focused policies and procedures aligned to UK and European regulation and Group standards.
• Lead implementation of regulatory change arising from new laws, guidance, industry best practice and Group policy.
• Ensure effective Economic Crime training across the business (mandatory e-learning and face-to-face sessions).
• Promote staff awareness of regulatory obligations and compliance policies through multiple communication channels.
• Develop and enhance Financial Crime and fraud MI, KRIs and reporting frameworks.
• Analyse MI to identify gaps, recommend improvements and monitor remediation actions.
• Proactively identify Financial Crime, fraud and reputational risks and support mitigation strategies.
• Escalate significant issues to senior management and support regulatory notifications where required.
• Lead projects to close regulatory gaps and address findings from audits and regulatory reviews.
• Design, implement and test controls to ensure effectiveness in managing Financial Crime and fraud risks.
• Act as Compliance lead and SME for Financial Crime and fraud across the business.
• Own and enhance risk frameworks, ensuring alignment with internal and external standards.
• Produce high-quality reports and papers for internal and external committees.
• Lead the Onboarding & Exits Sub-Committee and manage timely production of relevant papers.
• Represent Compliance at internal and external meetings, forums and committees.
• Support development and upskilling of junior colleagues and maintain own professional development.

As a technical expert:

• Identify key Santander Consumer initiatives where subject matter expertise is required in order to be compliant, and ensure the business has access to appropriate advice as and when required.
• Act as a point of contact for technical guidance and policy interpretation, identifying those issues that cannot immediately be solved and escalating as appropriate.
• Regularly review industry publications and other external information and share knowledge (upward and downward) as appropriate.

Risk:

• Deal with or escalate any identified risks in relation to Santander Consumer risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework.
• Adhering to our commitment to Consumer Duty ensuring we put our customers’ needs first and set higher and clearer standards of consumer protection.

What we’re looking for:

• Significant risk and compliance experience and be well versed in the area of financial services operations.
• A strong commercial awareness and an ability to produce technical and policy output which is clear and practical.
• Strong communicator/influencer evidence of effective management of stakeholders up to Board Level.
• Demonstrated experience in providing solutions to regulatory issues and taking ownership of resolution.
• Detailed knowledge of regulatory and industry matters gained from UK finance or banking organisations.
• People management.
• A sound understanding of risk controls, processes, measures and related MI/reporting and the related technical knowledge.
• Sound knowledge of regulated and compliant environments and the control thereof.
• Has ideally worked within motor related financial services or as a minimum worked within a related services sector or within economic crime risk or compliance within a financial services firm.
• Is able to produce sound working documentation and presentations, including business case proposals and requirements, briefs and presentations.
• Has an appreciation of legal, regulatory and compliance issues relating to the use of customer data and is familiar with the principles encapsulated within ‘treating customers fairly’ and conduct risk.

We have a range of benefits available which include:

• Competitive salary of £65k - £70k, dependent on experience.
• 30 days holiday per annum, plus bank holidays.
• Annual bonus based on personal and company performance.
• Car allowance.
• Private medical cover.
• £500 flexible benefit allowance.
• Generous pension contributions.
• Employee assistance programme.
• Sharesave scheme.
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc.

Inclusion:

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

Should you want to be considered for part time hours, please let us know and we can assess your requirements.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.