Compliance Manager (Monitoring) in Redhill, Surrey

Santander Consumer Finance is one of the UK’s leading motor finance companies and we are currently looking for an Economic Crime Compliance Manager. The purpose of this role is to deliver a first-class Economic Crime Compliance function, ensuring the business operates in accordance with all applicable laws, rules and regulations whilst supporting the strategy and commercial aims of the business.

The role involves:

• Delivery of effective measures for prevention or identification, management and control of economic crime risks.
• Providing guidance to the business on embedding and delivery of regulatory requirements.
• Monitoring changes in Financial Crime and fraud legislation and assessing impact on SCUK.
• Representing SCUK at industry and regulatory forums to share insight and influence activity.
• Developing and maintaining compliant, customer-focused policies and procedures aligned to UK and European regulation and Group standards.
• Leading implementation of regulatory change arising from new laws, guidance, industry best practice and Group policy.
• Ensuring effective Economic Crime training across the business (mandatory e-learning and face-to-face sessions).
• Promoting staff awareness of regulatory obligations and compliance policies through multiple communication channels.
• Developing and enhancing Financial Crime and fraud MI, KRIs and reporting frameworks.
• Proactively identifying Financial Crime, fraud and reputational risks and supporting mitigation strategies.
• Escalating significant issues to senior management and supporting regulatory notifications where required.
• Leading projects to close regulatory gaps and address findings from audits and regulatory reviews.
• Designing, implementing and testing controls to ensure effectiveness in managing Financial Crime and fraud risks.
• Acting as Compliance lead and SME for Financial Crime and fraud across the business.
• Owning and enhancing risk frameworks, ensuring alignment with internal and external standards.
• Producing high-quality reports and papers for internal and external committees.
• Representing Compliance at internal and external meetings, forums and committees.
• Supporting development and upskilling of junior colleagues and maintaining own professional development.
• Identifying key Santander Consumer initiatives where subject matter expertise is required in order to be compliant, and ensuring the business has access to appropriate advice as and when required.
• Acting as a point of contact for technical guidance and policy interpretation, identifying those issues that cannot immediately be solved and escalating as appropriate.

Risk: Deal with or escalate any identified risks in relation to Santander Consumer risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework.

Requirements:

• Significant risk and compliance experience and be well versed in the area of financial services operations.
• A strong commercial awareness and an ability to produce technical and policy output which is clear and practical.
• Demonstrated experience in providing solutions to regulatory issues and taking ownership of resolution.
• Detailed knowledge of regulatory and industry matters gained from UK finance or banking organisations.
• A sound understanding of risk controls, processes, measures and related MI/reporting and the related technical knowledge.
• Experience within motor-related financial services or a related services sector or within economic crime risk or compliance within a financial services firm.
• Able to produce sound working documentation and presentations, including business case proposals and requirements, briefs and presentations.
• An appreciation of legal, regulatory and compliance issues relating to the use of customer data and familiarity with the principles encapsulated within ‘treating customers fairly’ and conduct risk.

Competitive salary of £65k - £70k, dependent on experience. Benefits include ~30 days holiday per annum, plus bank holidays, annual bonus based on personal and company performance, car allowance, private medical cover, £500 flexible benefit allowance, generous pension contributions, employee assistance programme, sharesave scheme.

Inclusion: We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. Should you want to be considered for part-time hours, please let us know and we can assess your requirements.