Compliance Manager (Bank) in Redhill, Surrey

Santander Consumer Finance is one of the UK’s Leading Motor Finance companies and we are currently looking for an Economic Crime Compliance Manager. The purpose of this role is to deliver a first-class Economic Crime Compliance function, ensuring the business operates in accordance with all applicable laws, rules and regulations whilst supporting the strategy and commercial aims of the business.

Key Responsibilities:

• Delivery of effective measures for prevention or identification, management and control of economic crime risks.
• Providing guidance to the business on embedding and delivery of regulatory requirements.
• Monitor changes in Financial Crime and fraud legislation and assess impact on SCUK.
• Represent SCUK at industry and regulatory forums to share insight and influence activity.
• Develop and maintain compliant, customer-focused policies and procedures aligned to UK and European regulation and Group standards.
• Lead implementation of regulatory change arising from new laws, guidance, industry best practice and Group policy.
• Ensure effective Economic Crime training across the business (mandatory e-learning and face-to-face sessions).
• Promote staff awareness of regulatory obligations and compliance policies through multiple communication channels.
• Develop and enhance Financial Crime and fraud MI, KRIs and reporting frameworks.
• Proactively identify Financial Crime, fraud and reputational risks and support mitigation strategies.
• Escalate significant issues to senior management and support regulatory notifications where required.
• Lead projects to close regulatory gaps and address findings from audits and regulatory reviews.
• Design, implement and test controls to ensure effectiveness in managing Financial Crime and fraud risks.
• Act as Compliance lead and SME for Financial Crime and fraud across the business.
• Own and enhance risk frameworks, ensuring alignment with internal and external standards.
• Produce high-quality reports and papers for internal and external committees.
• Represent Compliance at internal and external meetings, forums and committees.
• Support development and upskilling of junior colleagues and maintain own professional development.
• Identify key Santander Consumer initiatives where subject matter expertise is required in order to be compliant, and ensure the business has access to appropriate advice as and when required.
• Act as a point of contact for technical guidance and policy interpretation, identifying those issues that cannot immediately be solved and escalating as appropriate.

Risk:

• Deal with or escalate any identified risks in relation to Santander Consumer risk policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework.

Qualifications:

• Significant risk and compliance experience and be well versed in the area of financial services operations.
• A strong commercial awareness and an ability to produce technical and policy output which is clear and practical.
• Demonstrated experience in providing solutions to regulatory issues and taking ownership of resolution.
• Detailed knowledge of regulatory and industry matters gained from UK finance or banking organisations.
• A sound understanding of risk controls, processes, measures and related MI/reporting and the related technical knowledge.
• Has ideally worked within motor-related financial services or as a minimum worked within a related services sector or within economic crime risk or compliance within a financial services firm.
• Is able to produce sound working documentation and presentations, including business case proposals and requirements, briefs and presentations.
• Has an appreciation of legal, regulatory and compliance issues relating to the use of customer data and is familiar with the principles encapsulated within ‘treating customers fairly’ and conduct risk.

Competitive salary of £65k - £70k, dependent on experience. Benefits include ~30 days holiday per annum, plus bank holidays, annual bonus based on personal and company performance, car allowance, private medical cover, £500 flexible benefit allowance, generous pension contributions, employee assistance programme, sharesave scheme.

Inclusion: We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

Should you want to be considered for part-time hours, please let us know and we can assess your requirements.