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- Tasks: Analyse customer outcomes and support governance in a leading financial institution.
- Company: Prominent financial institution with a focus on customer care.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference for vulnerable customers while ensuring compliance and control.
- Qualifications: Strong analytical skills and experience in financial services required.
- Other info: Collaborative team environment with a focus on impactful insights.
The predicted salary is between 36000 - 60000 £ per year.
A prominent financial institution is seeking an Outcomes & Control Analyst to assess customer outcomes, support effective governance, and provide insights into policy effectiveness. The role requires strong analytical skills and experience within financial services, particularly focusing on vulnerable customers. This hybrid position mandates at least three days in the office in Redhill. The candidate must collaborate across teams, ensuring insights support regulatory compliance and control performance.
Outcomes & Controls Analyst – In-Office, Redhill employer: Santander Bank
Contact Detail:
Santander Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outcomes & Controls Analyst – In-Office, Redhill
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who work with vulnerable customers. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your analytical skills. Be ready to discuss how you've assessed customer outcomes in the past and how you can contribute to effective governance. We want to see your thought process!
✨Tip Number 3
Showcase your collaboration skills! In your conversations, highlight experiences where you’ve worked across teams to ensure compliance and control performance. It’s all about demonstrating that you can work well with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Outcomes & Controls Analyst – In-Office, Redhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical skills and experience in financial services. We want to see how your background aligns with assessing customer outcomes and supporting governance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with vulnerable customers and how you can contribute to effective policy insights at our institution.
Showcase Team Collaboration: Since this role involves working across teams, share examples of how you've successfully collaborated in the past. We love seeing candidates who can work well with others to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Santander Bank
✨Know Your Numbers
Brush up on your analytical skills and be ready to discuss specific metrics or outcomes you've worked with in the past. Financial institutions love data-driven insights, so prepare examples that showcase how your analysis has positively impacted customer outcomes.
✨Understand Vulnerable Customers
Since this role focuses on vulnerable customers, make sure you can articulate your understanding of their needs and challenges. Think about how you've supported such customers in previous roles and be ready to share those experiences during the interview.
✨Collaboration is Key
This position requires working across teams, so highlight your teamwork skills. Prepare examples of successful collaborations and how your insights have helped other departments meet their goals, especially in terms of regulatory compliance and control performance.
✨Stay Updated on Regulations
Familiarise yourself with the latest regulations affecting financial services. Being knowledgeable about compliance issues will not only impress your interviewers but also show that you're proactive and serious about the role.
