At a Glance
- Tasks: Lead a team in delivering risk-based investigations and analysing customer complaints.
- Company: Join Santander Bank, a leading financial institution with a focus on customer outcomes.
- Benefits: Enjoy a competitive salary, 30 days holiday, and private medical cover.
- Other info: Be part of a dynamic team with opportunities for professional growth.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Strong understanding of consumer credit products and proven team leadership experience.
The predicted salary is between 57000 - 67000 £ per year.
Santander Bank in Redhill is seeking a Risk & Controls Manager (Non-Financial Risk) to lead the Risk and Controls team. Your role will involve delivering risk-based investigations, conducting root cause analysis of complaints, and managing team members effectively.
The ideal candidate will have a strong understanding of consumer credit products and proven experience in leading teams to achieve results.
Benefits include a competitive salary of £57,000-£67,000, 30 days of holiday, and private medical cover.
Non-Financial Risk & Controls Lead – Customer Outcomes in Redhill employer: Santander Bank
Santander Bank in Redhill is an excellent employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With competitive salaries, generous holiday allowances, and comprehensive benefits like private medical cover, we empower our team members to thrive while making a meaningful impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Non-Financial Risk & Controls Lead – Customer Outcomes in Redhill
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Santander Bank on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of consumer credit products. We want to show that we’re not just a good fit for the role, but that we’re genuinely passionate about what Santander does.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We need to demonstrate our leadership skills and how we've tackled challenges in the past. It’s all about showcasing our experience effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about wanting to join the team at Santander.
We think you need these skills to ace Non-Financial Risk & Controls Lead – Customer Outcomes in Redhill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Non-Financial Risk & Controls Lead. Highlight your experience with risk-based investigations and team leadership, as these are key for us at Santander Bank.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and delivered results in similar positions.
Showcase Your Knowledge:Demonstrate your understanding of consumer credit products in your application. We want to see that you know the ins and outs of the industry and can apply that knowledge to improve customer outcomes.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Santander Bank
✨Know Your Risk & Controls
Make sure you brush up on your knowledge of non-financial risk and controls. Understand the key principles behind risk management, especially in the context of consumer credit products. This will help you demonstrate your expertise and show that you're the right fit for leading the team.
✨Prepare for Scenario Questions
Expect to be asked about specific situations where you've had to conduct root cause analysis or lead a team through challenges. Prepare some solid examples from your past experiences that highlight your problem-solving skills and leadership abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Style
As a potential leader, it's crucial to convey your leadership style during the interview. Think about how you motivate your team and manage conflicts. Be ready to discuss how you’ve successfully led teams in the past and how you plan to achieve results at Santander Bank.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the current challenges the Risk and Controls team is facing or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
