At a Glance
- Tasks: Join a dynamic team managing complex lending transactions and delivering top-notch agency services.
- Company: Santander, a leading bank committed to innovation and inclusivity.
- Benefits: Competitive salary, generous holiday, healthcare benefits, and a supportive work environment.
- Other info: Hybrid working model with opportunities for career growth and community involvement.
- Why this job: Gain hands-on experience in the banking sector while making a real impact on client services.
- Qualifications: Experience in syndicated lending and strong communication skills are essential.
The predicted salary is between 35452 - 53178 € per year.
Overview
You’ll be working within a successful team in the Corporate and Commercial Banking (CCB) area of Santander, delivering a best‑in‑class agency service on some of our larger, most complex lending transactions. No two days are the same, giving you the chance to develop a variety of skills. The team is responsible for all aspects of the facility agent role, including new deal closing, amendment and waiver management, document execution and in‑life facility management. There are a wide range of stakeholders and customers you will be in contact with on a regular basis, so excellent communication skills are pivotal to this role. Commitment to excellence in client servicing is fundamental and out of hours working may be required. Knowledge and experience of the syndicated loan market would be a distinct advantage for the successful candidate, as well as having the ability to grow and adapt quickly within an ambitious and innovative team. We’re shaping the way we work through innovation, cutting‑edge technology, collaboration and the freedom to explore new ideas.
Responsibilities
- Learn complex lending products, processes, and various lending platforms on the job.
- Deliver excellent customer service to a wide range of external customers as part of a diverse team of lending experts.
- Report to a Team Manager within Lending Services as part of your line management structure.
- Provide invaluable support to internal stakeholders such as Relationship teams, Finance and Control, and others on a daily basis.
- Ensure strict adherence to all internal policies and procedures for our lending products.
- Innovate towards an improved customer and colleague experience.
Required Experience & Qualifications
- Experience of syndicated lending (Required)
- Experience working in an operational area within a Bank (Required)
- Degree in finance or economics (Preferred)
- Professional qualification from the Chartered Banker Institute or similar (Preferred)
Hard Skills
- Advanced Excel skills (Preferred)
- Knowledge of complex lending products (Preferred)
- Evidence of dealing with a range of stakeholders and customers (Required)
- Evidence of mathematical ability through experience or education (Required)
Soft Skills
- Communication, both written and verbal (Required)
- Teamwork (Required)
- Time management and multitasking (Required)
Additional Information
All candidates must have the right to work in the UK to commence employment with Santander.
Equality and Inclusion
At Santander, we are proud to be an inclusive organisation that provides equal opportunities for everyone—regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to creating a recruitment experience that is accessible, fair and welcoming for all candidates.
Working Arrangement
Roles are site‑based with a hybrid working pattern; colleagues are expected to attend the office at least 12 days per month (pro‑rata for part‑time roles).
Benefits
- Salary range: £35,452 – £53,178 per annum (depending on experience).
- Annual salary is based on a standard 35‑hour working week.
- £500 annual cash allowance to spend on our benefits.
- 27 days holiday plus bank holidays, increasing to 28 days after 5 years of service, with an option to purchase up to 5 contractual days per year.
- Voluntary healthcare benefits at discounted rates (medical, dental, health assessments).
- Company‑funded pension contribution: 8% of salary, up to 12.5% if you contribute. Cash option available.
- Protection including death-in-service benefit and income protection insurance, with discounted rates for additional life assurance and critical illness cover.
- Share plans: opportunity to save or invest in Santander shares.
- Employee product access: free or discounted Edge Current Accounts and Credit Cards, plus other Santander products and services.
- Wellbeing support across physical, mental, social, and financial pillars: fitness discounts, online classes, healthcare, and mental health support.
- Support for life stages—menopause, pregnancy, parenthood, etc.—including enhanced family leave and childcare options.
- Volunteer time: opportunities to give back to communities.
Loan Agency Analyst | S2 | Lending Services | Dual Site Location - Remote/Manchester City Centre employer: Santander Bank
Santander is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a fast-paced environment while developing their skills in corporate and commercial banking. With a strong commitment to employee wellbeing, generous benefits including 27 days of holiday, and opportunities for professional growth, Santander empowers its team members to innovate and excel in their roles, all while enjoying the flexibility of a hybrid working model in the vibrant Manchester City Centre.
StudySmarter Expert Advice🤫
We think this is how you could land Loan Agency Analyst | S2 | Lending Services | Dual Site Location - Remote/Manchester City Centre
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Santander through LinkedIn. A friendly chat can give you insider info about the company culture and the role, plus it might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of syndicated lending. We want to see that you’re not just a great communicator but also someone who understands the complexities of the products we deal with.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've collaborated with diverse teams in the past. This role is all about working together, so let us know how you can contribute to our success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our innovative team at Santander.
We think you need these skills to ace Loan Agency Analyst | S2 | Lending Services | Dual Site Location - Remote/Manchester City Centre
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Loan Agency Analyst role. Highlight your experience in syndicated lending and any relevant operational roles within a bank. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your commitment to excellent client service, as that’s key for us.
Show Off Your Communication Skills:Since communication is crucial in this role, make sure your application reflects your written communication skills. Keep it clear, concise, and professional. We love a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Santander Bank
✨Know Your Syndicated Lending
Brush up on your knowledge of syndicated lending products and processes. Be ready to discuss your experience in this area, as it’s a key requirement for the role. Showing that you understand the complexities involved will impress your interviewers.
✨Showcase Your Communication Skills
Since excellent communication is pivotal, prepare examples of how you've effectively communicated with various stakeholders in the past. Think about times when you had to explain complex information clearly or resolve conflicts—these stories will highlight your skills.
✨Demonstrate Teamwork and Adaptability
This role requires working within a diverse team, so be prepared to discuss your experiences in collaborative environments. Share specific instances where you adapted quickly to changes or contributed to team success, showcasing your flexibility and commitment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service orientation. Think through potential challenges you might face in the role and how you would handle them, demonstrating your proactive approach to client servicing.
