At a Glance
- Tasks: Provide top-notch customer service and handle banking transactions with ease.
- Company: Join Santander Bank, a diverse and inclusive workplace.
- Benefits: Competitive pay, health benefits, retirement plans, and flexible work options.
- Why this job: Gain valuable experience in banking while helping customers achieve their financial goals.
- Qualifications: High school diploma and cash handling experience required; customer service skills are a must.
- Other info: Dynamic environment with opportunities for growth and development.
The predicted salary is between 24000 - 37600 £ per year.
We are looking for a teller to handle deposits, withdrawals, transfers, maintain customer service, manage cash, cross-sell products and support branch operations.
Responsibilities
- Provide an elevated level of customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
- Process transactions, including deposits, withdrawals, and transfers.
- Handle cash and maintain accurate cash drawer balances.
- Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
- Recognize opportunities and cross-sell bank products to deepen customer relationships.
- Engage customers and leverage digital tools to educate them on self-service options.
- Assist with custodianship, audits, and other operational tasks.
- Maintain a clean and organized work area, to create a welcoming environment for customers.
- Responsibilities may extend to supporting nearby branch locations based on business necessity.
Qualifications
- High school diploma, GED, or equivalent work experience – Required.
- 6+ months cash handling experience – Required.
- 6+ months demonstrated customer service experience – Required.
- Excellent customer service skills and a passion for helping others.
- Ability to identify and elevate risk concerns to appropriate channels.
- Ability to follow directions, policies, and procedures.
- Effective listening and communication skills.
- Comfortable using digital tools and technology to enhance customer engagement.
- Energetic, organized and able to multi-task in a fast-paced, changing environment.
- Understands the importance of accuracy and attention to detail.
- Computer proficiency and basic math skills.
- Ability to work branch hours, which can include weekends and evenings.
Nice to Have
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
- Experience in Microsoft Office products.
Compensation
Base Pay Range: $30,000 – $47,000 USD. Salary may vary based on skill, experience, training, licensure and location.
Benefits
We offer a fair and competitive rewards package that reflects the impact you create and the value you deliver. Santander benefits include comprehensive health and well-being, retirement plans, and flexible work options.
EEO Statement
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required. Depending on location, occasional moving and lifting light equipment or furniture may be required.
Employer Rights
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
Next Steps
If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.
Location
Primary Location: Hempstead, NY. Other Locations: New York-Hempstead.
Part Time Teller, Hempstead, NY employer: Santander Bank, N.A.
Contact Detail:
Santander Bank, N.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Teller, Hempstead, NY
✨Tip Number 1
Get to know the branch! Before your interview, swing by the Santander branch in Hempstead. Chat with the tellers and get a feel for the vibe. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customer situations. Role-play with a friend or family member to boost your confidence. Remember, they want someone who can keep customers happy and engaged!
✨Tip Number 3
Show off your tech-savviness! Since you'll be using digital tools to assist customers, brush up on your skills with banking apps or software. Mention any relevant experience during your interview to highlight your ability to adapt to new technologies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about the role. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Part Time Teller, Hempstead, NY
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Part Time Teller role. Remember, less is often more!
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'cash handling' and 'cross-sell products', to show us you understand what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Santander Bank, N.A.
✨Know Your Banking Basics
Before heading into the interview, brush up on basic banking terms and processes. Understand what a teller does, including handling deposits, withdrawals, and transfers. This knowledge will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to assist customers. This will demonstrate your ability to create a welcoming environment and handle customer needs effectively.
✨Practice Cash Handling Scenarios
Since cash handling is a key part of the job, practice scenarios where you might need to manage cash drawer balances or process transactions accurately. Being able to discuss your experience with cash handling will reassure the interviewer of your reliability and attention to detail.
✨Familiarise Yourself with Digital Tools
As the role involves engaging customers with digital tools, make sure you're comfortable discussing any relevant technology you've used in previous jobs. Highlight your ability to educate customers on self-service options, as this aligns with the bank's focus on enhancing customer engagement.