Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse and enhance insurance technology solutions while collaborating with diverse teams.
- Company: Join Santam Syndicate 1918, a leader in the insurance market.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact in the insurance industry with innovative technology.
- Qualifications: Degree in relevant field and experience in business analysis or insurance systems.
- Other info: Exciting opportunities for professional development and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
This career opportunity is available at Santam Syndicate 1918 for a Business Systems Analyst who will be based in the UK and have the right to work in the UK.
About the Role
This role focuses on analysing, enhancing, and supporting insurance technology and data solutions across the Lloyd’s and London Market value chain. The job holder will work across underwriting, exposure management, pricing, policy administration, and post-bind operations to ensure systems, data flows, and processes support business objectives effectively. You will act as a bridge between underwriting, operations, data, and technology teams - translating business needs into technical requirements, driving system improvements, and contributing to solution design across core insurance platforms.
What Will You Do?
- Business & Systems Analysis: Analyse end-to-end underwriting and policy lifecycle workflows. Document business requirements, functional specifications, and technical data mappings. Lead or contribute to solution design for system enhancements and integrations. Translate business problems into scalable system and data solutions. Conduct impact analysis for system or process changes.
- Systems Ownership, Administration & Hands-On Support: Own and administer core insurance systems. Perform system configuration, user admin, troubleshooting. Monitor system health, data flows, integrations. Manage upgrades, releases, and vendor interactions.
- Insurance Platform & Workflow Support: Support core policy administration, underwriting, and delegated authority systems. Ensure system configuration aligns with underwriting guidelines and regulatory standards. Help streamline data capture and processing across open market and binder business. Partner with underwriters and operational teams to resolve system issues.
- Data Transformation & Data Quality: Support and design data transformation logic including bordereaux validation and cleansing. Analyse and map data across risk, exposure, pricing, and operational datasets. Work with ETL pipelines, data warehouses, and reporting tools. Champion data quality, lineage, and governance.
- London Market Messaging & Integration: Support London Market eMessaging workflows (e.g., PPL, ACORD, APIs). Collaborate with brokers and vendors to resolve messaging or submission issues. Ensure compliance with market modernization initiatives including Blueprint Two and CDR.
- Stakeholder Engagement: Liaise between underwriting, exposure management, actuarial, finance, and IT. Participate in workshops and vendor sessions to shape system requirements. Support change adoption through training and documentation.
- Reporting & MI: Contribute to creation of dashboards, MI, and analytical insights. Define reporting requirements for underwriting and operations. Assist in developing end-to-end data reporting pipelines.
Qualifications & Experience:
- Degree in Business, Information Systems, Insurance, Data/Technology, or comparable experience.
- 6-10 years of experience in business analysis, data analysis, IT system management or insurance systems product owner roles within Lloyd’s or the London Market.
- Knowledge of specialty lines, underwriting workflows, or delegated authority processes.
- Experience with policy admin systems, bordereaux processing, and ACORD/eMessaging standards.
- Familiarity with exposure and pricing tools such as RMS, AIR, or Exact.
- Progress toward ACII or BCS certifications is advantageous.
Technical & Functional Skills:
- Business requirements gathering and process modelling.
- Data mapping, transformation, and validation expertise.
- Understanding of ETL processes, SQL, or analytical tools.
- Insurance value chain data flow understanding.
- Solution design balancing business needs and system constraints.
- Proficiency with Microsoft Office and insurance systems.
Personal Attributes:
- Solution-oriented mindset with strong analytical thinking.
- High attention to detail with ability to manage complexity.
- Strong communicator across business and technical teams.
- Collaborative and adaptable team player.
- Commercial awareness with strong problem-solving capability.
- Results-driven and supportive of continuous improvement.
Business System Analyst in London employer: Santam Syndicate 1918
Contact Detail:
Santam Syndicate 1918 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the insurance tech space. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! As a Business Systems Analyst, you'll need to demonstrate your analytical thinking. Work through case studies or scenarios related to insurance systems to showcase your expertise.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows your enthusiasm for the role and the company. Don’t miss out on this opportunity!
We think you need these skills to ace Business System Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Systems Analyst role. Highlight relevant experience in business analysis, data management, and insurance systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention specific projects or achievements that relate to the job description.
Showcase Your Technical Skills: Since this role involves a lot of technical work, be sure to showcase your skills in data mapping, ETL processes, and any relevant tools you've used. We love seeing candidates who can bridge the gap between business needs and technical solutions!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Santam Syndicate 1918
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance technology and data solutions. Familiarise yourself with the specific systems and processes mentioned in the job description, like underwriting workflows and ACORD standards. This will show that you're not just interested in the role but also understand the industry.
✨Prepare Real-World Examples
Think of specific instances where you've successfully analysed business needs or improved systems in your previous roles. Be ready to discuss how you translated complex requirements into actionable solutions. This will demonstrate your practical experience and problem-solving skills.
✨Engage with Stakeholders
Since this role involves liaising between various teams, prepare to talk about how you've effectively communicated with different stakeholders in the past. Highlight your collaborative approach and adaptability, as these are key traits for a Business Systems Analyst.
✨Show Your Analytical Skills
Be prepared to discuss your analytical thinking and attention to detail. You might be asked to solve a hypothetical problem or analyse a scenario during the interview. Practise articulating your thought process clearly, as this will showcase your ability to manage complexity and drive system improvements.
