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For Companies At a Glance
- Tasks: Analyse and enhance insurance technology solutions while collaborating with diverse teams.
- Company: Join Santam Syndicate 1918, a leader in the insurance market.
- Benefits: Competitive salary, career growth, and opportunities to work on impactful projects.
- Why this job: Be the bridge between business needs and tech solutions in a dynamic environment.
- Qualifications: Degree in relevant field and experience in business analysis or insurance systems.
- Other info: Exciting role with a focus on innovation and data quality.
The predicted salary is between 36000 - 60000 £ per year.
This career opportunity is available at Santam Syndicate 1918 for a Business Systems Analyst who will be based in the UK & have right to work in the UK.
About the Role
This role focuses on analysing, enhancing, and supporting insurance technology and data solutions across the Lloyd’s and London Market value chain. The job holder will work across underwriting, exposure management, pricing, policy administration, and post-bind operations to ensure systems, data flows, and processes support business objectives effectively. You will act as a bridge between underwriting, operations, data, and technology teams - translating business needs into technical requirements, driving system improvements, and contributing to solution design across core insurance platforms.
What Will You Do?
- Business & Systems Analysis
- Analyse end-to-end underwriting and policy lifecycle workflows.
- Document business requirements, functional specifications, and technical data mappings.
- Lead or contribute to solution design for system enhancements and integrations.
- Translate business problems into scalable system and data solutions.
- Conduct impact analysis for system or process changes.
- Systems Ownership, Administration & Hands-On Support
- Own and administer core insurance systems.
- Monitor system health, data flows, integrations.
- Manage upgrades, releases, and vendor interactions.
- Insurance Platform & Workflow Support
- Support core policy administration, underwriting, and delegated authority systems.
- Ensure system configuration aligns with underwriting guidelines and regulatory standards.
- Help streamline data capture and processing across open market and binder business.
- Partner with underwriters and operational teams to resolve system issues.
- Data Transformation & Data Quality
- Support and design data transformation logic including bordereaux validation and cleansing.
- Analyse and map data across risk, exposure, pricing, and operational datasets.
- Work with ETL pipelines, data warehouses, and reporting tools.
- Champion data quality, lineage, and governance.
- London Market Messaging & Integration
- Collaborate with brokers and vendors to resolve messaging or submission issues.
- Ensure compliance with market modernization initiatives including Blueprint Two and CDR.
- Stakeholder Engagement
- Liaise between underwriting, exposure management, actuarial, finance, and IT.
- Participate in workshops and vendor sessions to shape system requirements.
- Support change adoption through training and documentation.
- Reporting & MI
- Contribute to creation of dashboards, MI, and analytical insights.
- Define reporting requirements for underwriting and operations.
Qualifications & Experience
- Degree in Business, Information Systems, Insurance, Data/Technology, or comparable experience.
- 6-10 years of experience in business analysis, data analysis, IT system management or insurance systems product owner roles within Lloyd’s or the London Market.
- Knowledge of specialty lines, underwriting workflows, or delegated authority processes.
- Experience with policy admin systems, bordereaux processing, and ACORD/eMessaging standards.
- Familiarity with exposure and pricing tools such as RMS, AIR, or Exact.
- Progress toward ACII or BCS certifications is advantageous.
Technical & Functional Skills
- Business requirements gathering and process modelling.
- Data mapping, transformation, and validation expertise.
- Understanding of ETL processes, SQL, or analytical tools.
- Insurance value chain data flow understanding.
- Solution design balancing business needs and system constraints.
- Proficiency with Microsoft Office and insurance systems.
Personal Attributes
- Solution-oriented mindset with strong analytical thinking.
- High attention to detail with ability to manage complexity.
- Strong communicator across business and technical teams.
- Collaborative and adaptable team player.
- Commercial awareness with strong problem-solving capability.
- Results-driven and supportive of continuous improvement.
Business System Analyst employer: Santam Syndicate 1918
Contact Detail:
Santam Syndicate 1918 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance tech space, especially those who work with systems similar to what Santam Syndicate 1918 uses. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s tech stack and recent projects. Show them you’re not just another candidate; you’re genuinely interested in how their systems work and how you can contribute to their success.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a nice touch that can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills. Plus, it helps us keep track of your application and gives you a better chance of landing that Business Systems Analyst role.
We think you need these skills to ace Business System Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Systems Analyst. Highlight your experience in insurance technology and data solutions, and don’t forget to mention any relevant projects that showcase your analytical skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience with underwriting workflows and how you can bridge the gap between business needs and technical requirements.
Showcase Your Technical Skills: Don’t hold back on your technical expertise! Mention your familiarity with ETL processes, SQL, and any insurance systems you've worked with. This will show us that you have the skills to support our core systems effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Santam Syndicate 1918
✨Know Your Stuff
Make sure you understand the insurance technology landscape, especially within the Lloyd’s and London Market. Brush up on your knowledge of underwriting workflows, data mapping, and the specific systems mentioned in the job description. This will help you speak confidently about how your experience aligns with the role.
✨Prepare Real-World Examples
Think of specific instances where you've successfully analysed business needs or improved systems in your previous roles. Be ready to discuss how you translated complex requirements into actionable solutions, as this is key for a Business Systems Analyst.
✨Show Your Collaborative Side
This role requires liaising between various teams, so be prepared to demonstrate your communication skills. Share examples of how you've worked with different stakeholders, like underwriters or IT teams, to achieve common goals. Highlight your ability to bridge gaps between technical and non-technical teams.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company and the role. Inquire about their current challenges in system integration or data quality, and how they envision the Business Systems Analyst contributing to their success. This shows you're not just interested in the job, but also in the company's future.
