At a Glance
- Tasks: Manage accounts receivable and build relationships with customers in a fun cycling environment.
- Company: Pon.Bike UK, home to top cycling brands with 25 years of experience.
- Benefits: 25 days leave, private healthcare, staff bike, and discounts.
- Other info: Enjoy weekly group rides and a supportive workplace culture.
- Why this job: Join a growing team and make an impact in the cycling industry.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
About Us
We are Pon.Bike UK, home of Santa Cruz, Cervelo, Cannondale, Reserve, OneUp and Nimbl. Six of the most exciting brands in the cycling industry who tend to do things differently. We have over 25 years of bike experience, and our ultimate goal is to sell the best road and mountain bikes in the world while having fun doing it!
The Role
Having recently expanded our product portfolio we are now recruiting for a Credit Controller to join our Finance team, bringing a proactive and detail-oriented approach to manage the increasing revenue and customer volume during this exciting period of growth. Working as part of a finance team of 4 and alongside our Sales and Operations functions you will be responsible for the end to end Accounts Receivable process, acting as the primary point of contact for our customers. This is a critical role in cash generation, proactively managing credit limits and chasing debt to maintain open credit lines and support the business in achieving its net working capital targets and revenue growth aspirations.
Role Responsibilities
- Build close working relationships with our dealers and Sales and Operations teams.
- End to end accounts receivable process responsibility (sales ledger maintenance, invoice query resolution, credit risk assessments, proactive debt collection via phone and email, escalations and legal liaison, aged debt reporting).
- Act as a professional point of contact for financial queries, ensuring clear communication between Finance and our dealer base.
- Utilise our Credit Automation tools to drive efficiency, visibility and modernise our financial workflows.
- Support the redistribution of control tasks within the team, assisting the Finance Manager and Finance Assistant to streamline monthly reporting.
Skills & Requirements
- Proven experience in credit control.
- You will be a confident communicator, adept at building rapport with customers and with the ability to negotiate and be assertive where required.
- Working as part of a small team you will focus on building strong internal and external working relationships.
- Strong Excel skills and confidence working with complex financial data.
- Experience with Sage or similar ERP systems is essential.
- Experience with Credit Hound (or other automated credit tools) would be an advantage but not essential.
- Excellent organisational and problem‑solving skills to manage an increased account volume.
- Strong attention to detail, time management and a proactive approach to issue identification and resolution.
What’s In It For You
- 25 days annual leave plus an extra day off to ride your bike.
- Paid leave options to support you through every life event.
- Private Healthcare through Vitality.
- Workplace Pension Plan through People’s Pension.
- A staff bike of your choosing, for a year, every year.
- Employee Cycle to Work Scheme.
- Weekly group lunchtime rides.
- Rewards and Benefits through Perkbox.
- Employee Assistance Programme through Vivup.
- Access to a range of company and industry partner discounts.
Credit Controller in England employer: Santa Cruz Bicycles
At Pon.Bike UK, we pride ourselves on being an exceptional employer that values both professional growth and personal well-being. Our vibrant work culture encourages collaboration and innovation within a passionate team, while our generous benefits package, including a staff bike scheme and private healthcare, ensures that our employees are supported in all aspects of their lives. Join us in our mission to revolutionise the cycling industry and enjoy the unique advantage of working in a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the cycling industry or finance sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Pon.Bike UK and its brands. Show us you’re passionate about cycling and understand our mission. It’ll make you stand out as a candidate who truly gets us!
✨Tip Number 3
Practice your communication skills. As a Credit Controller, you’ll need to build rapport with customers. Role-play scenarios with friends to boost your confidence in handling financial queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Credit Controller in England
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your CV:Make sure to tailor your CV to the Credit Controller role. Highlight your relevant experience in credit control and any specific skills that match the job description. We love seeing how your background fits with our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for easy reading and avoid jargon unless it’s relevant. We appreciate straightforward communication, especially in finance!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Santa Cruz Bicycles
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your Excel skills and be ready to discuss how you've managed accounts receivable in the past. Be prepared to share specific examples of how you’ve resolved invoice queries or handled debt collection.
✨Build Rapport
This role requires strong communication skills, so practice how you can build relationships with customers and internal teams. Think of ways to demonstrate your ability to negotiate and assert yourself when necessary. A friendly yet professional approach will go a long way!
✨Show Your Proactivity
Pon.Bike UK is looking for someone who takes initiative. Prepare to discuss instances where you identified issues before they became problems. Highlight any experience you have with credit risk assessments or using automation tools to streamline processes.
✨Understand the Company Culture
Familiarise yourself with Pon.Bike UK's brands and their unique approach to the cycling industry. Show enthusiasm for their mission and values during the interview. This will not only demonstrate your interest but also help you connect your skills to their goals.
