At a Glance
- Tasks: Manage accounts receivable and build relationships with customers in a fun cycling environment.
- Company: Pon.Bike UK, home to top cycling brands with over 25 years of experience.
- Benefits: 25 days annual leave, private healthcare, staff bike, and group rides.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Join a growing team and make an impact in the exciting cycling industry.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
About us
We are Pon.Bike UK, home of Santa Cruz, Cervelo, Cannondale, Reserve, OneUp and Nimbl. Six of the most exciting brands in the cycling industry who tend to do things differently. We have over 25 years of bike experience, and our ultimate goal is to sell the best road and mountain bikes in the world while having fun doing it!
The Role
Having recently expanded our product portfolio we are now recruiting for a Credit Controller to join our Finance team, bringing a proactive and detail-oriented approach to manage the increasing revenue and customer volume during this exciting period of growth. Working as part of a finance team of 4 and alongside our Sales and Operations functions you will be responsible for the end to end Accounts Receivable process, acting as the primary point of contact for our customers. This is a critical role in cash generation, proactively managing credit limits and chasing debt to maintain open credit lines and support the business in achieving its net working capital targets and revenue growth aspirations.
Role Responsibilities
- Build close working relationships with our dealers and Sales and Operations teams.
- End to end accounts receivable process responsibility (sales ledger maintenance, invoice query resolution, credit risk assessments, proactive debt collection via phone and email, escalations and legal liaison, aged debt reporting).
- Act as a professional point of contact for financial queries, ensuring clear communication between Finance and our dealer base.
- Utilise our Credit Automation tools to drive efficiency, visibility and modernise our financial workflows.
- Support the redistribution of control tasks within the team, assisting the Finance Manager and Finance Assistant to streamline monthly reporting.
Skills & Requirements:
- Proven experience in credit control.
- You will be a confident communicator, adept at building rapport with customers and with the ability to negotiate and be assertive where required.
- Working as part of a small team you will focus on building strong internal and external working relationships.
- Strong Excel skills and confidence working with complex financial data.
- Experience with Sage or similar ERP systems is essential.
- Experience with Credit Hound (or other automated credit tools) would be an advantage but not essential.
- Excellent organisational and problem-solving skills to manage an increased account volume.
- Strong attention to detail, time management and a proactive approach to issue identification and resolution.
What’s in it for you
- 25 days annual leave plus an extra day off to ride your bike.
- Paid leave options to support you through every life event.
- Private Healthcare through Vitality.
- Workplace Pension Plan through People’s Pension.
- A staff bike of your choosing, for a year, every year.
- Employee Cycle to Work Scheme.
- Weekly group lunchtime rides.
- Rewards and Benefits through Perkbox.
- Employee Assistance Programme through Vivup.
- Access to a range of company and industry partner discounts.
Credit Controller employer: Santa Cruz Bicycles
At Pon.Bike UK, we pride ourselves on being an innovative and dynamic employer in the cycling industry, offering a vibrant work culture that encourages collaboration and personal growth. As a Credit Controller, you'll enjoy a supportive environment with opportunities for professional development, alongside unique benefits such as a staff bike of your choice each year and paid leave to pursue your passion for cycling. Join us in our mission to deliver exceptional products while having fun and making a meaningful impact in the world of cycling.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the cycling industry, especially those who might know someone at Pon.Bike UK. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of credit control and the brands we represent. Show us you’re passionate about cycling and how your skills can help us grow during this exciting period!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about having a good time while doing what we love!
Tailor Your Application:Make sure to tailor your application specifically for the Credit Controller role. Highlight your relevant experience in credit control and how it aligns with our needs. We appreciate when candidates take the time to connect their skills with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We love detail, but we also value brevity. Make sure your key achievements and skills stand out without overwhelming us with too much information. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at Pon.Bike UK!
How to prepare for a job interview at Santa Cruz Bicycles
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your Excel skills and be ready to discuss how you've managed accounts receivable in the past. Be prepared to share specific examples of how you’ve resolved invoice queries or improved cash flow.
✨Build Rapport
This role requires strong communication skills, so practice how you can build relationships with customers and internal teams. Think of ways to demonstrate your ability to negotiate and assert yourself when needed. Maybe even role-play some scenarios with a friend!
✨Show Your Proactivity
Pon.Bike UK is looking for someone who takes initiative. Prepare examples of how you've proactively managed credit limits or chased debts in previous roles. Highlight any tools or systems you've used to streamline processes, especially if you have experience with credit automation tools.
✨Understand the Company Culture
Familiarise yourself with Pon.Bike UK's brands and their unique approach to the cycling industry. Show your enthusiasm for their mission and how you can contribute to their growth. A genuine interest in their products will set you apart from other candidates.
