At a Glance
- Tasks: Manage accounts receivable and build relationships with customers in a fun cycling environment.
- Company: Pon.Bike UK, home to top cycling brands with a unique culture.
- Benefits: 25 days leave, private healthcare, staff bike, and perks for life events.
- Other info: Enjoy weekly group rides and excellent career development opportunities.
- Why this job: Join a growing team and make an impact in the exciting cycling industry.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
We are Pon.Bike UK, home of Santa Cruz, Cervelo, Cannondale, Reserve, OneUp and Nimbl. Six of the most exciting brands in the cycling industry who tend to do things differently. We have over 25 years of bike experience, and our ultimate goal is to sell the best road and mountain bikes in the world while having fun doing it!
Having recently expanded our product portfolio we are now recruiting for a Credit Controller to join our Finance team, bringing a proactive and detail-oriented approach to manage the increasing revenue and customer volume during this exciting period of growth. Working as part of a finance team of 4 and alongside our Sales and Operations functions you will be responsible for the end to end Accounts Receivable process, acting as the primary point of contact for our customers. This is a critical role in cash generation, proactively managing credit limits and chasing debt to maintain open credit lines and support the business in achieving its net working capital targets and revenue growth aspirations.
Role Responsibilities:
- Build close working relationships with our dealers and Sales and Operations teams.
- End to end accounts receivable process responsibility (sales ledger maintenance, invoice query resolution, credit risk assessments, proactive debt collection via phone and email, escalations and legal liaison, aged debt reporting).
- Act as a professional point of contact for financial queries, ensuring clear communication between Finance and our dealer base.
- Utilise our Credit Automation tools to drive efficiency, visibility and modernise our financial workflows.
- Support the redistribution of control tasks within the team, assisting the Finance Manager and Finance Assistant to streamline monthly reporting.
Skills & Requirements:
- Proven experience in credit control.
- You will be a confident communicator, adept at building rapport with customers and with the ability to negotiate and be assertive where required.
- Working as part of a small team you will focus on building strong internal and external working relationships.
- Strong Excel skills and confidence working with complex financial data.
- Experience with Sage or similar ERP systems is essential.
- Experience with Credit Hound (or other automated credit tools) would be an advantage but not essential.
- Excellent organisational and problem-solving skills to manage an increased account volume.
- Strong attention to detail, time management and a proactive approach to issue identification and resolution.
What’s in it for you:
- 25 days annual leave plus an extra day off to ride your bike.
- Paid leave options to support you through every life event.
- Private Healthcare through Vitality.
- Workplace Pension Plan through People’s Pension.
- A staff bike of your choosing, for a year, every year.
- Employee Cycle to Work Scheme.
- Weekly group lunchtime rides.
- Rewards and Benefits through Perkbox.
- Employee Assistance Programme through Vivup.
- Access to a range of company and industry partner discounts.
Credit Controller employer: Santa Cruz Bicycles LLC
At Pon.Bike UK, we pride ourselves on being an exceptional employer that values both professional growth and personal well-being. Located in the picturesque Summerbridge, our vibrant work culture encourages collaboration and innovation, while our comprehensive benefits package—including 25 days of annual leave, private healthcare, and a yearly staff bike—ensures that our employees are supported in all aspects of their lives. Join us to be part of a passionate team dedicated to redefining the cycling industry, where your contributions directly impact our exciting journey of growth.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to people in the cycling industry, especially those connected to Pon.Bike. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Pon.Bike, their brands, and their values. Show us that you're not just another candidate but someone who genuinely cares about the company and its mission.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to build rapport with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you're keen on joining our team and ready to dive into the exciting world of cycling finance.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your love for cycling if it applies!
Show Off Your Skills:We’re looking for strong Excel skills and experience with financial data. Make sure to showcase these in your application. If you've used tools like Sage or Credit Hound, let us know!
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Santa Cruz Bicycles LLC
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your Excel skills and be ready to discuss how you've managed accounts receivable in the past. Be prepared to share specific examples of how you’ve resolved invoice queries or chased debts effectively.
✨Build Rapport
This role requires strong communication skills, so practice how you can build relationships with customers and internal teams. Think of ways to demonstrate your ability to negotiate and assert yourself when needed. Maybe even role-play some scenarios with a friend to get comfortable!
✨Show Your Proactivity
Pon.Bike UK is looking for someone who takes initiative. Prepare to discuss times when you identified issues before they became problems. Highlight any experience you have with credit risk assessments or using automation tools to streamline processes.
✨Understand the Company Culture
Familiarise yourself with Pon.Bike UK's brands and their approach to business. They value fun and innovation, so think about how you can align your answers with their culture. Show enthusiasm for cycling and how it relates to your work ethic and values.
