Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients with Type 1 Diabetes and enhance their experience with innovative therapies.
- Company: Leading healthcare organisation focused on transformative diabetes treatments.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Strong communication skills and a passion for patient care.
- Other info: Join a dynamic team dedicated to improving health outcomes.
The predicted salary is between 36000 - 60000 £ per year.
As Customer Experience Specialist within our Autoimmune Type 1 Diabetes (aT1D) team, you'll play a pivotal role in bringing a first‑in‑class therapy to patients across the NHS. This treatment represents potential for significant change in Type 1 Diabetes management.
In this critical role, you'll utilize Key Account Management skills to enhance patient experience and ensure effective communication with healthcare professionals.
Customer Experience Specialist (KAM) – aT1D in Reading employer: Sanofi
Contact Detail:
Sanofi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist (KAM) – aT1D in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in customer experience or healthcare. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing the ins and outs of their therapies will show your passion and commitment, making you stand out as a candidate who truly cares about patient outcomes.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so rehearse with a friend or in front of the mirror until you feel comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Experience Specialist (KAM) – aT1D in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Experience Specialist role. Highlight your relevant experience in customer service and any knowledge you have about Type 1 Diabetes. We want to see how you can bring value to our aT1D team!
Show Your Passion: Let your enthusiasm for improving patient experiences shine through in your application. Share any personal stories or motivations that connect you to the healthcare sector, especially in relation to diabetes management. We love seeing genuine passion!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Sanofi
✨Know Your Stuff
Make sure you understand the ins and outs of Type 1 Diabetes and the specific therapy you'll be working with. Brush up on recent advancements in the field and be ready to discuss how they impact patient care.
✨Showcase Your Empathy
As a Customer Experience Specialist, empathy is key. Prepare examples from your past experiences where you've successfully connected with patients or clients, demonstrating your ability to understand their needs and concerns.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, company culture, and how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer's questions and comments. Respond thoughtfully, and don’t hesitate to ask for clarification if needed. This will demonstrate your communication skills and attentiveness.
