At a Glance
- Tasks: Lead transformative initiatives in Patient Support Services to enhance healthcare provider experiences.
- Company: Join Sanofi, a pioneering biopharma company dedicated to improving lives through innovative science.
- Benefits: Enjoy competitive salary, comprehensive health benefits, and generous parental leave.
- Other info: Be part of a diverse team committed to innovation and measurable business outcomes.
- Why this job: Make a real impact on patient care while driving enterprise-wide transformation.
- Qualifications: 10+ years in healthcare leadership with expertise in Patient Support Services required.
The predicted salary is between 150000 - 210000 £ per year.
Location: Cambridge, MA, Morristown, NJ
About the Job
Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies. The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers.
Main Responsibilities:
- Enterprise Strategic Leadership Role
- As a pivotal member of Sanofi's PSS Evolution & Strategy leadership team, the Senior Director of HCP Experience Strategy will architect and drive enterprise-wide transformation of our Patient Support Services (PSS) from the perspective of the HCP experience.
- This strategic enterprise position leads large complex initiatives, directs organizational strategy, and drives measurable business outcomes that advance Sanofi's market leadership in Patient Support Services.
- Strategic Leadership & Enterprise Impact
- Drive enterprise-wide strategic vision and multi-year transformational initiatives across Sanofi's specialty care portfolio.
- Strategically align and mobilize your team as well as cross-functional partners towards enterprise objectives, ensuring resources are optimized to drive maximum business impact and organizational effectiveness.
- Partner with PSS senior leadership to shape strategy and implementation planning.
- Establish thought leadership in patient access innovation, setting industry benchmarks and standards.
- Champion data-driven frameworks that guide enterprise-level decision making.
- Develop solutions to complex healthcare access challenges through forward-thinking strategies and innovation.
- People & Team Leadership
- Build, develop and lead a high-performing team of strategists focused on evolving and building a future ready HCP PSS ecosystem.
- Drive talent acquisition, development, and succession planning.
- Foster a culture of innovation, accountability and measurable business impact.
- Lead direct reports and cross-functional matrix teams through strategic alignment, design and build phases for large strategic initiatives.
- Own multi-year strategic planning with direct accountability for business outcomes.
- Establish enterprise-level KPIs and performance metrics that drive business growth and oversee large enterprise vendor management.
- Architect comprehensive strategic roadmaps guiding PSS evolution of the HCP experience.
- Cross-Functional Leadership & Influence
- Lead enterprise-wide transformation initiatives impacting multiple therapeutic areas.
- Build strategic partnerships with key stakeholders across Specialty Care and General Medicine business units.
- Drive organizational change management and adoption at scale.
About You
Required Qualifications
- Bachelor's degree in Business, Life Sciences, or related field.
- 10-12+ years progressive leadership experience in pharmaceutical / healthcare industry with at least 5+ in Patient Support Services.
- Demonstrated experience managing multi-million-dollar budgets.
- Deep understanding of PSS landscape, including hub services, patient access, and healthcare provider needs.
- Proven ability to lead both directly and indirectly.
- Demonstrated ability to lead cross-functional teams through multiple large complex projects simultaneously.
Preferred Qualifications
- Advanced degree preferred (MBA, PharmD).
- Proven executive presence with track record of ability to influence.
- Track record of driving enterprise-wide transformation with measurable business impact.
- Excellent communication and collaboration skills, with the ability to influence and work effectively across all levels of the organization.
- Ability to think strategically and translate vision into actionable plans.
This leadership position represents a unique opportunity to drive enterprise transformation and shape the future of Patient Support Services at Sanofi. The role demands visionary leadership, business acumen, and the ability to deliver measurable impact at scale in support of our mission to improve people's lives through the miracles of science.
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sr Director PSS, HCP Experience in Cambridge employer: Sanofi
At Sanofi, we are committed to transforming patient health and fostering a culture of innovation and collaboration. Our Cambridge and Morristown locations offer a supportive environment where employees can thrive, with ample opportunities for professional growth and a comprehensive benefits package that prioritises well-being and work-life balance. Join us in making a meaningful impact on patients' lives while enjoying a rewarding career in a dynamic and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Director PSS, HCP Experience in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Sanofi or in similar roles. A friendly chat can open doors and give you insider info on the company culture and what they’re really looking for.
✨Tip Number 2
Prepare for the interview by researching Sanofi’s latest projects and initiatives. Show us that you’re not just interested in the role but also passionate about our mission to transform patient health through science. Tailor your answers to reflect how your experience aligns with our goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on articulating your leadership experience and how you’ve driven transformation in previous roles—this is key for a strategic position like the Sr Director of PSS.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows us that you’re genuinely interested in the role and eager to contribute to our team.
We think you need these skills to ace Sr Director PSS, HCP Experience in Cambridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sr Director PSS, HCP Experience role. Highlight your relevant experience in patient support services and how it aligns with our mission at Sanofi.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've led teams through complex projects and driven measurable outcomes. This is key for a strategic role like this one.
Be Data-Driven:Since we value data-driven decision-making, include any metrics or KPIs you've worked with in your previous roles. This will demonstrate your ability to influence and drive business impact effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Sanofi
✨Know Your Stuff
Make sure you thoroughly understand Sanofi's mission and the specifics of the Patient Support Services (PSS) role. Familiarise yourself with the latest trends in healthcare access and patient support, as well as any recent news about Sanofi. This will help you demonstrate your genuine interest and knowledge during the interview.
✨Showcase Your Leadership Skills
As a Senior Director, you'll need to exhibit strong leadership capabilities. Prepare examples from your past experiences where you've successfully led cross-functional teams or managed large-scale projects. Highlight how you drove measurable outcomes and transformed strategies, as this aligns perfectly with what Sanofi is looking for.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions that show your understanding of the role and the company. Ask about the future direction of the PSS team, how they measure success, or what challenges they currently face. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Emphasise Cultural Fit
Sanofi values a diverse and inclusive workforce, so be ready to discuss how your background and experiences contribute to a positive team culture. Share examples of how you've fostered innovation and accountability in previous roles, and express your enthusiasm for being part of a supportive, future-focused team.
