Medical Information Manager UK/IE in Reading

Responsibilities

• Lead Medical Information response delivery - project manage and deliver high-quality standard and customized responses for MI teams to use in addressing unsolicited requests from external customers, ensuring all content meets legal requirements, ABPI/IPHA Codes of Practice, and company guidelines.
• Drive digital transformation and innovation - actively participate in projects developing Medical Information services that provide customer responses through preferred channels while amplifying digitization and AI enablement.
• Act as the Medical Information Subject Matter Expert - serve as the expert for MI services and industry best practice, reinforce the value of Medical Information through strategic business partnerships, and provide training to vendors, Hub colleagues and other stakeholders.
• Active involvement in coaching medical information colleagues providing services to UK/IE customers to reach their KPIs and specifically support them in achieving accreditation for independent working on medical information documents.
• Develop therapeutic expertise - continuously build therapeutic area knowledge and cross-portfolio product expertise to enhance response quality and customer support.
• Drive continuous improvement and customer insights - use advanced knowledge to propose improvement initiatives at affiliate, Global MI and Hub levels; assess customer needs through data analysis, monitor content usage and trends, and share insights with stakeholders.

Qualifications and Experience

• Ensure quality oversight and compliance - contribute to quality oversight of MI vendors and Hub colleagues, support audits and external inspections, and maintain working knowledge of ABPI and IPHA Codes of Practice.
• Educated to degree level or higher in life sciences, pharmacy, or a related discipline, or equivalent professional experience.
• Proven medical information experience within the pharmaceutical industry, including medical writing for technical MI documents.
• Strong understanding of ABPI and IPHA Codes of Practice, with experience applying these in a business environment; exposure to GxP-related audits or inspections is an advantage.
• Ability to build effective relationships and collaborate with multiple stakeholders across geographies, cultures, and experience levels, while offering training or coaching to colleagues when needed.
• Proven ability to proactively provide insights that support decision-making, with confidence presenting these insights to senior leadership; experience or passion for process improvement or digital projects is a strong advantage.
• Excellent communication skills (written, verbal, and interpersonal) in English, with a customer-focused mindset and genuine passion for patient care.

About the Company

We are an R&D‐driven, AI‐powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Why choose us?

• Help improve the lives of millions of people globally by making drug development quicker and more effective.
• Enjoy opportunities to collaborate beyond your area of expertise, working with diverse teams across science, clinical, and digital fields to spark new ideas and drive breakthroughs.
• Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.
• Enjoy outstanding benefits, including flexible working options, comprehensive healthcare, and well‐being programs designed to help you thrive.

Pursue Progress. Discover Extraordinary. Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never‐been‐done‐before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary - together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law. We are proud to be a Disability Confident Employer, committed to offering interviews to candidates who request consideration under the Scheme and meet the minimum requirements for this role.