At a Glance
- Tasks: Lead the customer journey and connect with NHS partners to create tailored plans.
- Company: Join a forward-thinking healthcare company focused on improving lives.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a supportive team in a dynamic work environment.
The predicted salary is between 36000 - 60000 Β£ per year.
Key Responsibilities
- Lead the customer journey
- Act as the key point of contact in the field, bringing together internal experts and NHS partners at the right moments to deliver tailored plans for each.
Customer Experience Specialist (KAM) - aT1D in Reading employer: Sanofi-aventis Groupe
Contact Detail:
Sanofi-aventis Groupe Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Experience Specialist (KAM) - aT1D in Reading
β¨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and what they really value in a Customer Experience Specialist.
β¨Tip Number 2
Prepare for the interview by understanding the customer journey inside out. We should be ready to discuss how we can lead that journey effectively, showcasing our ability to connect with both internal teams and NHS partners.
β¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for customer experience roles. This will help us articulate our thoughts clearly and confidently when it counts.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Experience Specialist (KAM) - aT1D in Reading
Some tips for your application π«‘
Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for customer experience shine through. We want to see how you can lead the customer journey and make a real impact!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how you can bring together internal experts and NHS partners in your previous roles.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, especially when it comes to delivering tailored plans for our customers.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Sanofi-aventis Groupe
β¨Know the Customer Journey
Familiarise yourself with the customer journey specific to the role. Understand how to lead it effectively and be ready to discuss examples of how you've successfully managed customer relationships in the past.
β¨Research NHS Partnerships
Dive deep into the NHS partnerships relevant to the position. Be prepared to talk about how you can bring together internal experts and NHS partners to create tailored plans, showcasing your understanding of their needs.
β¨Showcase Your Communication Skills
As a Customer Experience Specialist, communication is key. Practice articulating your thoughts clearly and confidently. Think of scenarios where you've had to communicate complex information simply and effectively.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's approach to customer experience and how they measure success. This shows your genuine interest and helps you assess if it's the right fit for you.