Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patients through engaging communication and assist with onboarding onto digital platforms.
- Company: Join Sanius Health, a leader in real world evidence and patient data.
- Benefits: Part-time hours, equity options, performance bonuses, and a learning budget.
- Other info: Enjoy a vibrant office culture with team socials and fresh cookies daily.
- Why this job: Make a real impact in healthcare while gaining valuable experience.
- Qualifications: Ideal for students in healthcare or life sciences with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Canary Wharf, London, office based
Working Pattern: Part time, 20 hours per week, includes weekends and some weekdays
About Sanius Health
Sanius Health is a leading real world evidence and patient generated data platform operating across healthcare and life sciences, with a focus on rare and underserved conditions. The platform integrates hospital pathways, genomic insights and longitudinal disease management into a predictive infrastructure that supports advanced therapies, care coordination and decision grade clinical insight.
Through its disease registries across rare disease and oncology, Sanius Health enables clinical trial recruitment, regulatory validation and reimbursement pathways, connecting healthcare providers, researchers and life sciences organisations through established research partnerships. Sanius is deeply embedded across care delivery, including integration with one of the largest primary care provider footprints in the United Kingdom, supporting patient management, pathway redesign and improved outcomes at scale.
The Opportunity
We are looking for a highly motivated Patient Support Associate to support patients across our healthcare programmes. This is an ideal role for someone studying in London who wants direct exposure to real world healthcare delivery and patient interaction. You will sit at the frontline of our patient programmes, with a strong focus on telephone communication. This role requires individuals who can build trust quickly, communicate clearly and handle sensitive conversations with confidence and professionalism.
Key Responsibilities
- Support patients across programmes through structured telephone and written communication
- Conduct outbound and inbound calls with patients to support engagement, onboarding and follow up
- Deliver a high quality, professional and empathetic telephone experience at all times
- Assist with onboarding patients onto digital platforms and services
- Maintain accurate and timely records of all patient interactions
- Support coordination between patients, clinicians and internal teams
- Track key patient metrics and escalate any risks or issues
- Support weekend and weekday operations to ensure continuity of care
What We Are Looking For
- Currently studying or recently completed a degree, ideally in a healthcare, life sciences or related field
- Excellent telephone manner, with the ability to communicate clearly, confidently and empathetically
- Strong verbal communication skills with a professional and structured approach
- Ability to handle sensitive conversations with patients in a calm and reassuring way
- Excellent listening skills and attention to detail
- Strong organisational skills and ability to manage multiple interactions
- Comfortable working in a fast paced environment
- Ability to work as part of a team and build strong relationships
Working Style
- Canary Wharf, London based role, fully office based
- This role requires in person presence due to the operational and patient facing nature of the work
- Remote or home working is not available for this position
- Part time, 20 hours per week with weekend and weekday coverage
- Fast paced, high responsibility environment
Early Builder Package – Sanius Health
Ownership and Reward
- Equity: Early stage stock options (£7,000 indicative allocation for full time roles, prorated for part time based on agreed working hours and contract terms) with progression as you grow
- Performance Bonus: Up to £5,000 based on impact and company performance, subject to company policy and eligibility and prorated for part time roles
- Clear salary and equity progression framework
Speed and Career Growth
- Promotion reviews every 6 to 9 months
- Opportunity to take ownership of workstreams early and grow into larger responsibilities
- Direct exposure to leadership and decision making
Flexibility and Time
- Structured office based working model
- Two week company wide closure over Christmas
- One week company wide closure in summer
Learning and Development
- Annual learning budget (£500 to £2,000 depending on role)
- Exposure to healthcare, life sciences and AI driven programmes
- Opportunity to attend industry events over time
Tools and Environment
- MacBook and full tech setup provided
Culture and Office Experience
- Prime Canary Wharf office location
- Unlimited drinks in the office
- Freshly baked cookies every day at 3pm
- Monthly team socials
- First Wednesday team breakfast
Impact and Mission
- Work on real world healthcare problems impacting patients
- Support programmes used across hospitals and healthcare systems
- Direct exposure to clinicians and healthcare teams
What Makes This Different
- You will see your work used in real patient delivery
- You will work closely with clinicians and operational teams
- You will be part of a company building real healthcare infrastructure
Closing Date
Applications close on Friday, 30 April 2026
Important Information
The details set out in this advertisement, including compensation, benefits, incentives and working arrangements, are provided for general guidance only and do not form part of any contractual offer or entitlement. All elements of compensation, including salary, bonus, equity participation and benefits, are subject to individual agreement, eligibility, company policy and may be amended or withdrawn at the company’s discretion. Working arrangements, progression opportunities and development timelines are indicative and will depend on role requirements, individual performance and business needs.
Patient Support Associate (PART TIME-20 Hours) in Slough employer: Sanius Health
Contact Detail:
Sanius Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Support Associate (PART TIME-20 Hours) in Slough
✨Tip Number 1
Get to know the company! Research Sanius Health and understand their mission in real-world healthcare. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your telephone skills! Since this role is all about communication, grab a friend and do some mock calls. Focus on being clear, confident, and empathetic – it’ll make a world of difference!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep an eye on any updates or new roles that pop up. Don’t miss out!
We think you need these skills to ace Patient Support Associate (PART TIME-20 Hours) in Slough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Support Associate role. Highlight any relevant experience in healthcare or customer service, and show us how your skills align with our mission at Sanius Health.
Show Off Your Communication Skills: Since this role involves a lot of telephone communication, we want to see your ability to convey information clearly and empathetically. Use examples in your application that demonstrate your strong verbal communication skills.
Be Professional and Personable: We’re looking for someone who can handle sensitive conversations with confidence. In your written application, reflect on your ability to build trust and rapport with patients, as this is key to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Sanius Health
✨Know the Company Inside Out
Before your interview, take some time to research Sanius Health. Understand their mission, values, and the specific healthcare programmes they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since this role heavily relies on telephone communication, practice speaking clearly and empathetically. You might want to role-play with a friend or family member, simulating patient interactions. This will help you feel more confident and prepared for handling sensitive conversations.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how Sanius Health measures success in patient support. This shows that you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and interactions, especially in a fast-paced environment. Share examples from your studies or previous roles where you successfully juggled responsibilities, as this will demonstrate your ability to thrive in the role of Patient Support Associate.