At a Glance
- Tasks: Lead a dynamic team to enhance customer relationships and drive growth.
- Company: Join Sanity.io, a trailblazer in AI-powered content operations.
- Benefits: Enjoy a flexible work environment, competitive salary, and comprehensive health plans.
- Other info: Be part of a diverse, innovative team committed to personal and professional growth.
- Why this job: Make a real impact by guiding strategic customer engagements and fostering team excellence.
- Qualifications: 5+ years in SaaS sales with proven leadership and account management skills.
The predicted salary is between 60000 - 80000 £ per year.
At Sanity.io, we’re building the future of AI powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create and automate content the way their business works. Accelerating digital development and supercharging content operations efficiency.
As the Sales Manager - Existing Customers, you will lead and develop a team of Account Executives responsible for growing Sanity’s most strategic customer relationships. You’ll coach your team toward delivering exceptional customer outcomes, driving net revenue retention (NRR), expansion, and long-term partnerships. You’ll work closely with key accounts and collaborate cross-functionally with Sales, Product, and Solution Architects to ensure Sanity continues to deliver measurable value.
What You’ll Do
- Lead and develop a high-performing team: Recruit, mentor, and support Account Executives, fostering a culture of accountability, learning, and collaboration.
- Drive growth and retention: Oversee the team’s portfolio to meet and exceed quarterly growth targets.
- Strengthen operational rigor: Implement and maintain processes in Salesforce and other tools for pipeline visibility, forecasting accuracy, and performance tracking.
- Guide expansion strategy: Support AEs in navigating complex accounts, preparing for key customer interactions, and crafting strategies that align with customer outcomes.
- Engage with strategic customers: Join key customer conversations to reinforce business value, unblock growth opportunities and accelerate expansion cycles.
- Collaborate cross-functionally: Partner with Product, Solution Architects, and Marketing to surface insights, share customer feedback, and co-develop strategies that drive expansion.
- Drive business insights: Analyze KPIs and dashboards to identify trends, enable team accountability, and plan improvements.
- Set the tone for excellence: Model Sanity’s values of curiosity, customer obsession, and excellence while promoting a high performance culture.
About You
- 5+ years of experience in enterprise SaaS account management, sales, or customer success, with 3+ years managing high-performing teams.
- Proven record of driving NRR, expansion, and retention through structured account planning and execution.
- Skilled at coaching teams on strategic customer engagement, consultative selling, and executive communication.
- Strong business acumen and comfort leading conversations with senior executives on business value and outcomes.
- Operationally strong, with experience using Salesforce to manage forecasting, pipelines, and team performance.
- Excellent communicator who can influence cross-functional partners and inspire team confidence.
- Proactive, empathetic leader who thrives in a fast-paced, collaborative environment.
Preferred:
- Experience leading teams that sell complex or API-first software solutions (CMS, SaaS, PaaS, CPaaS).
- Track record of partnering with Product and technical teams to solve customer challenges and identify expansion opportunities.
- Background in scaling programs, processes, or methodologies within a growing organization.
What we can offer
- A highly-skilled, inspiring, and supportive team.
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth.
- A global, multi-culturally diverse group of colleagues and customers.
- Comprehensive health plans and perks.
- A healthy work-life balance that accommodates individual and family needs.
- Competitive salary and stock options program.
Who we are
Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised a $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Sales Manager - Existing Customers (UK) employer: Sanity
Sanity.io is an exceptional employer that fosters a positive, flexible work environment where employees are encouraged to grow both personally and professionally. With a commitment to diversity and a culture of collaboration, team members benefit from comprehensive health plans, competitive salaries, and stock options, all while working alongside a highly skilled and inspiring team dedicated to innovation in AI-powered content operations.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Existing Customers (UK)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Sanity.io. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research Sanity.io’s products and values thoroughly. Think about how your experience aligns with their mission of enhancing content operations. Be ready to discuss how you can drive growth and retention for their existing customers.
✨Tip Number 3
Showcase your leadership skills! As a Sales Manager, they’ll want to see how you’ve developed teams in the past. Share specific examples of how you’ve coached others to success and fostered a high-performance culture.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Manager - Existing Customers (UK)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and contributing to Sanity's mission. A little personality goes a long way!
Tailor Your Experience:Make sure to highlight your relevant experience in enterprise SaaS account management and team leadership. We’re looking for specific examples of how you've driven growth and retention, so don’t hold back on those success stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Sales Manager role. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sanity
✨Know Your Stuff
Before the interview, dive deep into Sanity.io's products and services. Understand how their AI Content Operating System works and be ready to discuss how it can benefit existing customers. This shows your genuine interest and helps you connect your experience with their needs.
✨Showcase Your Leadership Skills
As a Sales Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, mentoring, and driving results. Highlight specific instances where your leadership made a difference in customer retention or revenue growth.
✨Be Data-Driven
Sanity values operational rigor, so come prepared with insights from your previous roles. Discuss how you've used data to drive decisions, manage pipelines, and forecast sales. Familiarise yourself with Salesforce if you haven't already, as this will be crucial for the role.
✨Engage in Role-Play
Expect to engage in role-play scenarios during the interview. Practice handling complex customer conversations and crafting strategies that align with customer outcomes. This will demonstrate your consultative selling skills and ability to navigate challenging discussions.
