At a Glance
- Tasks: Build strong client relationships and drive revenue growth through effective account management.
- Company: Join a global leader in business communication solutions with a focus on innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Dynamic team environment with opportunities for career advancement.
- Why this job: Make a real impact by helping clients achieve their business goals with cutting-edge solutions.
- Qualifications: Experience in account management or sales, preferably in telecommunications or VoIP.
The predicted salary is between 33075 - 40425 £ per year.
Sangoma is a global leader in delivering business communication solutions spanning Unified Communications, VoIP, UCaaS, CCaaS, and open-source telephony technologies. We empower organizations around the world with reliable, scalable, and cost-effective communication platforms that drive collaboration and improve productivity.
We are seeking a dedicated and results-driven Account Manager to join our team. In this role, you will manage relationships with existing clients, understand their business needs, and identify opportunities to promote our diverse portfolio of products and services. You will work closely with cross-functional teams to ensure the highest level of customer satisfaction and contribute to driving revenue growth.
Responsibilities:
- Develop and maintain strong relationships with assigned accounts to foster client loyalty and satisfaction.
- Understand client business objectives and recommend appropriate Sangoma solutions to meet their needs.
- Identify upselling and cross-selling opportunities to expand account revenue.
- Collaborate with sales, marketing, and technical teams to deliver seamless service and support.
- Manage the full account lifecycle including onboarding, renewals, and troubleshooting.
- Maintain accurate records of client interactions and sales activities using CRM tools.
- Prepare regular reports on account status and performance metrics.
- Stay informed on industry trends, competitive landscape, and emerging technologies to advise clients proactively.
Requirements:
- Bachelor's degree in business, communications, or related field preferred.
- Minimum 3 years of experience in account management or sales, ideally within telecommunications, VoIP, or unified communications sectors.
- Strong interpersonal and communication skills with the ability to build trust and rapport quickly.
- Proficient with CRM systems, Microsoft Office Suite, and sales tools.
- Demonstrated ability to manage multiple accounts and prioritize tasks effectively.
- Self-motivated, goal-oriented, and able to work both independently and as part of a team.
- Problem-solving skills with a customer-centric mindset.
- Familiarity with Sangoma products and open-source communication platforms is a plus.
Account Executive (Remote) in Wokingham employer: Sangoma
Sangoma is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their roles as Account Executives. With a strong focus on professional development, team collaboration, and innovative solutions, employees are encouraged to grow their skills while contributing to meaningful projects in the telecommunications sector. The remote nature of this position offers flexibility and work-life balance, making it an attractive opportunity for those seeking a rewarding career in a global leader in business communication solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive (Remote) in Wokingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive (Remote) at Sangoma, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Sangoma. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive (Remote). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive (Remote) in Wokingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Sangoma:When writing your cover letter, make sure to tailor your message specifically for Sangoma. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Sangoma
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Sangoma that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Sangoma that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Sangoma’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
