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- Tasks: Support and train volunteers providing emotional support to callers.
- Company: Join SANE, a leading UK mental health charity dedicated to improving lives.
- Benefits: Enjoy a supportive team culture, training opportunities, and hands-on experience.
- Why this job: Make a real impact in mental health while developing your skills in a caring environment.
- Qualifications: Experience in emotional support and training delivery is essential.
- Other info: Role may close early; apply soon to secure your chance!
The predicted salary is between 21600 - 23280 £ per year.
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the role: We are seeking a dedicated Wellbeing and Training Officer to support the wellbeing and development of our SANEline volunteers. This role is pivotal in ensuring that our volunteers feel valued and supported to provide a high standard of emotional support to our callers. Working closely with the Training and Volunteer Manager, you will help ensure that all volunteers receive timely, appropriate and emphatic support. You will also play a role in delivering welfare support, planning and delivering training sessions and promoting volunteer engagement and retention. This position offers an exciting opportunity to provide valuable, hands-on experience in delivering wellbeing support and training for volunteers who provide emotional support to vulnerable callers.
Salary: £27,000 - £29,000 pro rata, depending on experience
About you:
- You must have proven experience of providing emotional support, counselling or therapy to adults.
- You must have proven experience of designing and delivering training in a professional setting.
- You are a warm and confident communicator with the ability to build trust and rapport with people from diverse backgrounds.
- You are a confident group facilitator, comfortable with delivering training to diverse groups and communicating complex topics with clarity.
What can you expect?
- To work within SANE’s framework, including regular check-ins and debriefs. To receive training specific to your role.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Requirements: Ideally, you would be registered with the UK Council for Psychotherapy (UKCPC) or the British Association for Counselling and Psychotherapy (BACP). To undergo an enhanced DBS check.
Expected start date – late July/early August 2025. Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis. Closing date: Friday 27th June 2025 at 9am.
To apply: Please complete your application before the closing date, addressing all areas on the person specification (downloadable below) and tell us why you want to work for SANE. If you have any problems or questions, please email us through the Join Our Team page of the SANE website before the closing date, quoting ‘Wellbeing and Training Officer’ in the subject line. Applications without a supporting statement will not be considered.
Wellbeing and Training Officer employer: SANE
Contact Detail:
SANE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing and Training Officer
✨Tip Number 1
Familiarise yourself with SANE's mission and values. Understanding the charity's approach to mental health will help you align your responses during interviews and demonstrate your genuine interest in their work.
✨Tip Number 2
Network with current or former employees of SANE, if possible. They can provide insights into the company culture and expectations for the Wellbeing and Training Officer role, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your skills in emotional support and training delivery. Being able to articulate these experiences clearly will set you apart during interviews.
✨Tip Number 4
Stay updated on current trends and challenges in mental health. This knowledge will not only enhance your discussions during interviews but also show your commitment to ongoing learning in the field.
We think you need these skills to ace Wellbeing and Training Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Wellbeing and Training Officer position. This will help you tailor your application to highlight relevant experiences.
Address the Person Specification: Make sure to address all areas of the person specification in your application. Clearly demonstrate how your experience in providing emotional support and delivering training aligns with what SANE is looking for.
Craft a Compelling Supporting Statement: Write a strong supporting statement that explains why you want to work for SANE. Share your passion for mental health and how your skills can contribute to the wellbeing of volunteers and callers.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SANE
✨Show Your Passion for Mental Health
Make sure to express your genuine interest in mental health and the mission of SANE. Share personal experiences or motivations that led you to apply for this role, as this will demonstrate your commitment to supporting others.
✨Highlight Relevant Experience
Prepare to discuss your previous experience in providing emotional support and delivering training. Be specific about the methods you used and the outcomes achieved, as this will showcase your capability to excel in the role.
✨Demonstrate Communication Skills
As a Wellbeing and Training Officer, effective communication is key. Practice articulating complex topics clearly and confidently, and be ready to provide examples of how you've built rapport with diverse groups in the past.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at SANE. This shows your enthusiasm and helps you understand how you can contribute to the organisation's goals while also assessing if it's the right fit for you.
