Residential Support Officer - Full-time

An exciting opportunity has become available at Hadlow College for a Residential Support Officer to join our dedicated residential team who were rated outstanding by Ofsted in June 2024. You’ll play a key role in supporting the wellbeing and personal development of students living on campus, many of whom are experiencing independent living for the first time.

Working as part of a supportive team, you’ll help deliver high-quality pastoral care and encourage student engagement in both academic life and a wide range of personal and social development opportunities. This includes involvement in Learner Voice initiatives, the Student Union, and Health & Wellbeing activities.

This position follows a rota-based schedule during term time, with shifts ranging between 8am and 1am. You will also be part of an emergency ‘on-call’ rota, typically covering one shift per week.

Key Responsibilities:

• Ensure the safety, wellbeing, and positive engagement of residential students.
• Support students in adjusting to independent living and participating in college life.
• Help plan, coordinate, and deliver a varied enrichment programme tailored to students’ needs.
• Promote a safe and inclusive environment, upholding behaviour standards and safety procedures.

What We’re Looking For:

• A strong understanding of student welfare and safeguarding, with knowledge of relevant legislation and residential provision standards (training will be provided).
• Minimum Level 3 qualification in a related field such as social care, youth work, mentoring, or informal education.
• At least Level 2 qualifications in English and Maths.
• Excellent communication, organisation, and IT skills.
• A genuine ability to connect with students and collaborate effectively with staff and external partners.
• Experience in education or residential settings, and awareness of challenges affecting student engagement, is desirable.

If you\’re passionate about supporting young people and creating a safe, enriching living environment, we’d love to hear from you!

The Role:

Where you’ll work: This role is based at our Hadlow College campus.

Your hours: 37 hours per week, 52 weeks per annum – To be worked on a shift rota basis, which covers from 5.30pm on Sundays to 7pm on Fridays.

Whilst we are advertising this post on a full-time basis, we would be happy to receive applications from candidates seeking a part-time (and/or term time) working pattern.

Your pay: £28,130 per annum full time equivalent.

Accommodation: If you are applying for a full-time role, we have the opportunity to offer onsite accommodation, should you wish to explore this.

The Benefits:

In addition to a competitive salary, you can expect the following benefits.

• 33 days’ annual leave (including Christmas / New Year break), plus bank holidays.
• Enrolment onto the People’s Pension Scheme (as part of the staff of North Kent College Business Services Ltd, a wholly owned subsidiary of North Kent College).
• Access to free parking and a number of onsite facilities, including gyms, restaurants and coffee shops.

How to Apply:

If this sounds like the next role for you, please visit the North Kent College staff vacancies page to see the full job description and apply.

Please note that the closing date for applications is 28 September 2025, with interview scheduled to take place in two stages, initial site visit with formal-based interview on 07 October 2025.