At a Glance
- Tasks: Provide top-notch IT support and training at Turner Free School.
- Company: Join a supportive educational Trust in Folkestone.
- Benefits: Enjoy great employee benefits focused on wellbeing and growth.
- Why this job: Make a difference in students' lives through tech support.
- Qualifications: Strong customer service skills and IT knowledge required.
- Other info: Full-time role with 37 hours per week and career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
An educational Trust in Folkestone is seeking an IT Technician to deliver high-quality support services primarily at Turner Free School. This role requires excellent interpersonal skills, a focus on customer service, and responsibilities including installing and maintaining IT hardware and software, troubleshooting, and providing training.
The position is full-time, with 37 hours per week, and includes various employee benefits aimed at supporting staff wellbeing and professional development.
IT Technician — Google Workspace & School Tech Support in Folkestone employer: Sandwich Infant
Contact Detail:
Sandwich Infant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician — Google Workspace & School Tech Support in Folkestone
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the educational Trust or similar organisations. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio showcasing your IT projects, troubleshooting successes, or any training sessions you've led. This will help us stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common IT Technician questions. This will boost our confidence and help us articulate our customer service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace IT Technician — Google Workspace & School Tech Support in Folkestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT hardware and software, especially in educational settings. We want to see how your skills align with the needs of Turner Free School!
Show Off Your Interpersonal Skills: Since this role is all about customer service, don’t forget to include examples of how you've successfully communicated and supported users in the past. We love seeing those people skills shine through!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’re the perfect fit for the IT Technician role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sandwich Infant
✨Know Your Tech Inside Out
Make sure you’re familiar with Google Workspace and the specific tech tools used in schools. Brush up on common troubleshooting techniques and be ready to discuss how you've handled tech issues in the past.
✨Show Off Your Customer Service Skills
Since this role focuses heavily on customer service, think of examples where you've provided excellent support. Be prepared to explain how you handle difficult situations and ensure users feel valued and understood.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Practice explaining your thought process when installing hardware or software, and how you would approach training staff on new systems.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the school’s tech environment or their approach to staff development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.