At a Glance
- Tasks: Support sales and production teams by handling customer enquiries and preparing pricing information.
- Company: Join a dynamic team at Sandwell, known for professionalism and accuracy.
- Benefits: Full-time position with training provided and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and professional development.
- Why this job: Be the friendly face of our company and make a real difference in customer satisfaction.
- Qualifications: Confident communicator with strong organisation skills; experience in admin or customer service preferred.
Full time - permanent position 39 hours per week
About the Role
You’ll support our Sales and Production teams by handling customer enquiries, preparing pricing information and keeping jobs moving smoothly through the business.
Key Responsibilities within Sales and Production support
- Respond to customer emails and calls professionally
- Provide accurate pricing, lead times and job status updates
- Liaise with Production, Quality and other teams to track progress
- Prepare quotations, proposals and responses to enquiries
- Keep clear records of communications, quotes and job updates
- Update internal systems with order details and progress notes
- Assist with sales reports, schedules and general documentation
- Represent Sandwell with accuracy, service and professionalism
Skills & Attributes we are looking for in sales support assistant
- Confident communicator with a friendly, professional manner
- Strong organisation and attention to detail
- Able to manage multiple tasks in a fast-paced environment
- Comfortable working with different departments
- Proactive and customer-focused
- Competent with Microsoft Office and quick to learn new systems
Experience
Experience in administration or customer service is preferred. Experience in precision or advanced engineering (motorsport, aerospace, etc.) is an advantage, but not essential — full training is provided.
Sales Support Assistant in Towcester employer: Sandwell UK Ltd
At Sandwell, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. Our Sales Support Assistants benefit from comprehensive training, a collaborative environment, and the opportunity to engage with various departments, ensuring a fulfilling career path in the dynamic field of engineering. Located in a vibrant area, we provide a stimulating workplace where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Assistant in Towcester
✨Tip Number 1
Get to know the company inside out! Research Sandwell's values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common questions.
✨Tip Number 3
Be organised! Create a system to track your applications and follow-ups. This will help you stay on top of things and ensure you don’t miss any opportunities to connect with Sandwell.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your progress and any updates directly from us.
We think you need these skills to ace Sales Support Assistant in Towcester
Some tips for your application 🫡
Show Off Your Communication Skills:Since you'll be handling customer enquiries, make sure your application reflects your confident and friendly communication style. Use clear language and a professional tone to demonstrate that you can represent us well.
Highlight Your Organisational Skills:We love a candidate who can juggle multiple tasks! In your application, mention any experience you have with managing various responsibilities and keeping things organised. This will show us you're ready for the fast-paced environment.
Tailor Your Experience:If you've got experience in administration or customer service, don’t hold back! Make sure to highlight relevant roles and responsibilities that align with what we’re looking for. It’s all about making those connections!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sandwell UK Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Assistant. Familiarise yourself with the key responsibilities like handling customer enquiries and preparing quotations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role requires a confident communicator, practice responding to common customer queries. You could even role-play with a friend or family member. This will help you sound professional and friendly during the interview, which is exactly what they’re looking for.
✨Show Off Your Organisation Skills
Be ready to discuss how you manage multiple tasks and keep everything organised. Think of examples from your past experiences where you successfully juggled different responsibilities. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this job.
✨Familiarise Yourself with Microsoft Office
Since being competent with Microsoft Office is a must, brush up on your skills before the interview. If you can, mention specific tools or features you’ve used in previous roles. This shows you’re proactive and ready to hit the ground running!
