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- Tasks: Lead complex ASB cases, ensuring effective interventions and support for victims.
- Company: Sandwell Council, dedicated to creating safe and resilient communities.
- Benefits: Full-time role with a focus on professional development and community impact.
- Other info: Join a supportive team committed to improving lives and community safety.
- Why this job: Make a real difference in your community by tackling anti-social behaviour head-on.
- Qualifications: Experience in managing high-risk ASB cases and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Sandwell Council is strengthening its borough-wide Anti-Social Behaviour (ASB) Service as part of a major investment to deliver earlier intervention, proportionate enforcement and improved outcomes for victims and communities. We are recruiting a full-time ASB Senior Officer (37 hours per week) with a proven track record of delivering effective responses to anti-social behaviour. This key role sits at the heart of our ASB Service, supporting the delivery of high-quality case management, partnership problem-solving, and community-focused interventions. We are looking for a motivated and experienced professional who can lead by example, drive service excellence, and work collaboratively to ensure safe and resilient communities.
What You Will Do
- Lead on complex and high-risk ASB case management, ensuring proportionate, evidence-based interventions.
- Carry out thorough risk assessments and put in place appropriate safety, safeguarding, and reassurance plans for those affected.
- Provide clear, trauma-informed communication and support to victims, witnesses, and vulnerable individuals throughout the case process.
- Develop, negotiate, and monitor behaviour contracts, warning notices, and other informal interventions to prevent escalation.
- Prepare high-quality statements, evidence bundles, and documentation to support legal tools and enforcement action where required.
- Work collaboratively with key partners—including Police, Housing, Community Safety, and support services—to problem-solve and deliver effective outcomes.
- Monitor compliance with interventions and escalate breaches in line with policy, legislation, and risk.
We are seeking an experienced ASB professional who can demonstrate:
- A strong track record of managing complex and high-risk anti-social behaviour cases.
- Confidence in assessing suitability, risk, vulnerability, and safeguarding needs, ensuring proportionate and effective action.
- Skilled problem-solving, negotiation, and de-escalation when working with perpetrators, victims, and partners.
- Clear, empathetic, and professional communication, with the ability to remain impartial in sensitive and challenging situations.
- Accurate case recording, evidence gathering, and confidence using case management systems and relevant legislation.
Closing date: 7th May 2026.
For an informal discussion, please contact Deborah Huxton at Deborah_Huxton@sandwell.gov.uk.
To Apply: Please download the application form at the bottom of the advert and return it to wendy_sims@sandwell.gov.uk before the closing date.
ASB Senior Officer in West Bromwich employer: Sandwell Metropolitan Borough Council
Contact Detail:
Sandwell Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASB Senior Officer in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the ASB field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to ASB case management. Think about your past experiences and how they align with the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific cases where you successfully managed complex situations. This will demonstrate your capability and confidence in handling high-risk ASB cases.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace ASB Senior Officer in West Bromwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with anti-social behaviour cases. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and experiences.
Showcase Your Communication Skills: Since this role involves a lot of interaction with victims and partners, demonstrate your communication prowess in your application. Use examples that reflect your ability to handle sensitive situations with empathy and professionalism.
Follow the Instructions: Don’t forget to download the application form from our website and send it to the specified email address. We’re all about following processes, so make sure you stick to the guidelines to ensure your application gets noticed!
How to prepare for a job interview at Sandwell Metropolitan Borough Council
✨Know Your ASB Inside Out
Make sure you’re well-versed in the specifics of anti-social behaviour and the strategies used to tackle it. Brush up on recent case studies or examples of effective interventions, as this will show your understanding and commitment to the role.
✨Showcase Your Communication Skills
Since clear and empathetic communication is key in this role, prepare to demonstrate how you've effectively communicated with victims and partners in past experiences. Think of specific examples where your communication made a difference in resolving a situation.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle complex cases. Prepare by thinking through potential scenarios involving high-risk situations and how you would assess risk, implement safety plans, and engage with various stakeholders.
✨Highlight Your Collaborative Spirit
This role requires working closely with various partners. Be ready to discuss your experience in collaborative problem-solving and how you’ve successfully worked with other agencies to achieve positive outcomes in the community.