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- Tasks: Support repairs systems and coordinate activities for efficient service delivery.
- Company: Join a dedicated team in Asset Management & Maintenance Service.
- Benefits: Gain valuable experience in a dynamic environment with growth opportunities.
- Why this job: Make a real difference by ensuring smooth operations and effective repairs.
- Qualifications: GCSE Grade C or above in English and Maths; experience in operational support.
- Other info: Perfect for organised individuals who thrive in busy service environments.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an organised and detail-focused System & Project Officer to provide systems and operational support within the Asset Management & Maintenance Service. The role supports repairs systems, performance monitoring, and service processes, working with managers, officers, and contractors to assist the effective coordination of repairs activity.
- Monitoring and maintaining electronic repairs systems and work schedulers to support efficient allocation of work and achievement of agreed timescales.
- Coordinating repairs activity and supporting the adjustment of workloads and resources to assist service delivery.
- Producing performance, statistical, and operational information to support managers and service reporting.
- Providing systems, technical, and administrative support to Repair Managers and Neighbourhood Repair Officers.
- Supporting staff and contractors with system use, including inductions, training activity, and resolving system-related issues.
- Supporting service processes including procurement activity, asset and transport records, compliance awareness, and customer communication.
Requirements for the role:
- GCSE Grade C or above (or equivalent) in English and Mathematics.
- Experience in a systems, planning, or operational support role within a busy service environment.
- Good organisational skills, with the ability to work accurately, manage competing tasks, and work to agreed timescales.
- Ability to produce reports, statistical information, or performance data to support service activity.
- Good communication skills, with the ability to work effectively with internal teams, external partners, and customers.
If you are a methodical and reliable individual with strong systems and organisational skills, we encourage you to apply and support the effective delivery of the Asset Management & Maintenance Service.
For an informal discussion, please contact Alex Isherwood on alex_isherwood@sandwell.gov.uk. To apply please click the Apply Now link below.
Systems & Project Officer employer: Sandwell Metropolitan Borough Council
Contact Detail:
Sandwell Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems & Project Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their systems and processes, and think about how your skills can support their operations. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your communication skills! Whether it’s explaining your experience or discussing how you can help with repairs systems, being clear and confident will make a great impression. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Systems & Project Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in systems support. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Systems & Project Officer role. Be specific about your experience with repairs systems and performance monitoring.
Show Off Your Communication Skills: Since this role involves working with various teams and contractors, make sure to highlight your communication skills in your application. We love candidates who can effectively convey information and collaborate with others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sandwell Metropolitan Borough Council
✨Know Your Systems
Make sure you brush up on the specific systems and software mentioned in the job description. Familiarise yourself with how repairs systems work and be ready to discuss your experience with similar tools. This shows you’re not just a good fit, but that you’re already thinking about how to hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed competing tasks in previous roles. Think of specific situations where your organisational skills made a difference. This will help demonstrate that you can handle the busy service environment they’re looking for.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since the role involves working with various teams and customers, being able to communicate effectively is key. Consider doing mock interviews with a friend to refine your responses and ensure you come across as confident and approachable.
✨Prepare Performance Data Examples
Since the role requires producing reports and performance data, be ready to discuss any relevant experience you have. Bring along examples of reports or data you've worked with in the past, and be prepared to explain how you used that information to support service activity.
