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- Tasks: Lead a dedicated team to empower vulnerable adults and promote independent living.
- Company: Join Sandwell Council, a supportive community-focused organisation.
- Benefits: Enjoy discounts, health support, career development, and generous leave.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: NVQ level 3 in Care and 2 years' experience managing care staff.
- Other info: Be part of a collaborative culture with excellent growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community. At Sandwell Council, we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Every day brings new challenges and the chance to make a meaningful impact. At Willow Gardens, we are a supportive team and pride ourselves on our One Team culture. We are focused on delivering a safe and quality service to our people.
The successful individual will be a part of a service which continues to promote a home for life to our people.
Responsibilities:
- Undertake day to day management of an integrated person-centred care and support team in an extra care housing scheme which empowers individuals, promotes independence, choice, dignity, healthy living, and community integration whilst reducing social isolation and disability.
- Provide an inclusive and active environment where services are developed in partnership with people who use our services and fully integrated with the local community.
- Deputising for the Extra Care Manager/Assistant Manager and providing cover as necessary.
- Line manage a cohort of Care staff.
- Support the Registered Manager and Assistant Manager to develop the service and build an innovative Extra Care service for the future in line with the Preventative Care Strategy.
You will bring:
- NVQ level 3 in Care or equivalent.
- At least 2 years’ experience of formally line managing Care staff.
- Minimum of 2 years working with Vulnerable Adults with Care and Support needs.
- Experience and understanding of Premise management.
Benefits:
- Access to our award-winning employee benefits scheme — discounts on retail, gyms, cinema, and more!
- A strong focus on health and wellbeing to support you inside and outside of work.
- Opportunities for ongoing learning and career development.
- Generous annual leave entitlement.
- Salary sacrifice schemes for cars and bikes.
- Membership in the local government pension scheme.
- Confidential free counselling services to support your mental health.
You will need to complete an Enhanced Adults Barring DBS check.
Closing date: 26 February 2026
Planned interview date: 9 March 2026
For an informal discussion, please contact Lorraine Skipp on 0121 569 5816 or Email lorraine_skipp@sandwell.gov.uk.
To apply please click the Apply Now link below.
Support Team Manager employer: Sandwell Metropolitan Borough Council
Contact Detail:
Sandwell Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their mission. Practise common interview questions so you can showcase your passion for empowering vulnerable adults.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work with vulnerable adults and how you've made a difference. This will help you stand out and demonstrate your commitment to providing outstanding care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive team at Sandwell Council.
We think you need these skills to ace Support Team Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for empowering vulnerable adults shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight your relevant experience in managing care staff and working with vulnerable adults. We’re looking for specific examples that demonstrate your skills and commitment to quality care.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Sandwell Metropolitan Borough Council
✨Know Your Stuff
Make sure you understand the role of a Support Team Manager inside out. Familiarise yourself with person-centred care principles and how they apply to empowering vulnerable adults. This will show your passion for the role and your commitment to making a difference.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in line managing care staff and working with vulnerable adults. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Emphasise Teamwork
Since collaboration is key in this role, be ready to discuss how you've successfully worked within a team. Share instances where you’ve contributed to a supportive environment or developed services in partnership with service users and the community.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team culture, ongoing training opportunities, and how the council measures success in their care services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
