At a Glance
- Tasks: Lead a team to support adults in their homes and improve service quality.
- Company: Sandwell MBC, a CQC-regulated service dedicated to community care.
- Benefits: Generous leave, wellness support, discounts, and professional development opportunities.
- Why this job: Make a real difference in people's lives while leading an award-winning service.
- Qualifications: Degree or NVQ Level 4 in social care and experience as a CQC Registered Manager.
- Other info: Join a collaborative environment focused on equality and continuous improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
STAR is the in‑house Short‑Term Assessment and Reablement service at Sandwell MBC, operating at the heart of the Discharge to Assess system and supporting adults in their own homes at critical points in their lives. This CQC‑regulated service requires a Registered Manager to lead quality, safety, standards and performance. You will act as the operational and professional lead for reablement, ensuring services are outcome‑focused, inclusive and continuously improving, while remaining financially and operationally accountable. This senior leadership opportunity allows you to lead an award‑winning service that supports people to live independently, recover safely at home and avoid unnecessary hospital admission.
What You’ll Do
- Act as the CQC Registered Manager, ensuring full compliance with regulatory, safeguarding and legislative requirements.
- Provide visible, approachable leadership across a 7‑day operational service.
- Lead service performance, quality assurance and continuous improvement.
- Manage a substantial devolved budget and resources, ensuring value for money and sustainability.
- Drive the strategic and operational delivery of reablement and prevention, improving outcomes for residents.
- Lead and develop staff through supervision, appraisal, coaching and change management.
- Work collaboratively with health colleagues, partners and internal teams to strengthen integrated working and system flow.
- Respond professionally to complaints, member and MP enquiries and service escalation.
Qualifications
- Professional qualification at degree level and/or NVQ Level 4 (or equivalent).
- Significant post‑qualification experience in adult social care, ideally within reablement, intermediate care or community services.
- Current or previous experience as a CQC Registered Manager.
- Strong experience of performance management, workforce leadership and service improvement.
- Proven ability to manage budgets, resources and competing priorities.
- A collaborative, inclusive leadership style combined with the confidence to challenge and drive improvement.
- A clear commitment to equality, diversity and inclusion, and to delivering respectful, dignified services.
- An enhanced barring adults DBS check will be required for this role.
Benefits
- Access to an award‑winning employee benefits scheme, including retail, gym and leisure discounts.
- A strong focus on health, wellbeing and work‑life balance.
- Opportunities for professional development and leadership growth.
- Generous annual leave.
- Salary sacrifice schemes for cars and bikes.
- Membership of the Local Government Pension Scheme.
- Confidential counselling and wellbeing support.
STAR Team Manager employer: Sandwell Metropolitan Borough Council
Contact Detail:
Sandwell Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STAR Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who have experience with reablement services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Sandwell MBC and their STAR service. Understand their values and how they align with your leadership style. This will help you showcase how you can drive quality and performance in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing budgets and leading teams. We all know that confidence is key, so rehearse with a friend or in front of the mirror to nail your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team at STAR.
We think you need these skills to ace STAR Team Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the STAR Team Manager role. Use keywords from the job description to show we’re on the same page and you understand what we’re looking for.
Showcase Your Leadership Skills: We want to see your leadership style in action! Share specific examples of how you've led teams, managed budgets, and driven service improvements in your previous roles. This will help us picture you in the role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Sandwell Metropolitan Borough Council
✨Know Your Regulations
Familiarise yourself with the CQC regulations and standards relevant to the role. Being able to discuss how you would ensure compliance and quality in service delivery will show your understanding of the responsibilities that come with being a Registered Manager.
✨Showcase Your Leadership Style
Prepare examples that highlight your collaborative and inclusive leadership style. Discuss how you've successfully led teams in the past, focusing on staff development and performance management, as this is crucial for the STAR Team Manager position.
✨Budget Management Insights
Be ready to talk about your experience managing budgets and resources. Share specific instances where you ensured value for money and sustainability, as financial accountability is a key aspect of this role.
✨Emphasise Continuous Improvement
Think of examples where you've driven service improvement and quality assurance. Discuss how you plan to implement continuous improvement strategies within the STAR service, demonstrating your commitment to enhancing outcomes for residents.