Social Care STAR Team Manager in Smethwick

Social Care STAR Team Manager in Smethwick

Smethwick Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to empower vulnerable adults and ensure quality care.
  • Company: Sandwell Council, dedicated to transforming lives in the community.
  • Benefits: Competitive salary, supportive environment, and career growth opportunities.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Degree-level qualification and significant experience in adult social care required.
  • Other info: Join a diverse team committed to equality, diversity, and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you've been waiting for!

Main duties of the job

  • Acting as CQC Registered Manager, ensuring full compliance with regulatory, safeguarding and legislative requirements
  • Providing visible, approachable leadership across a 7-day operational service
  • Leading service performance, quality assurance and continuous improvement
  • Managing a substantial devolved budget and resources, ensuring value for money and sustainability
  • Driving the strategic and operational delivery of reablement and prevention, improving outcomes for residents
  • Leading and developing staff through supervision, appraisal, coaching and change management
  • Working collaboratively with health colleagues, partners and internal teams to strengthen integrated working and system flow
  • Responding professionally to complaints, Member and MP enquiries, and service escalation

About us

Sandwell is situated at the very heart of the West Midlands, just a stone's throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment. Sandwell is made up of six towns - Oldbury, Rowley Regis, Smethwick, Tipton, Wednesbury and West Bromwich. The borough has 1,200 hectares of parks, playing fields and local green space and more than 30 miles of canals.

We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers. Our Values; Trust, Unity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell's Vision 2030 and also guide us when we recruit.

Job responsibilities

This is a senior leadership opportunity for an experienced CQC Registered Manager to lead a high profile Short Term Assessment and Reablement service that supports people to live independently, recover safely at home, and avoid unnecessary hospital admission. You will be trusted to lead with integrity, courage and professionalism making decisions that balance compassion with accountability, and ambition with realism while setting the tone for how the Council delivers reablement services across the borough.

About the Role

STAR is Sandwell MBC's in-house Short Term Assessment and Reablement service, operating at the heart of the Discharge to Assess system and supporting adults in their own homes at critical points in their lives. This is a CQC regulated service, and you will act as the Registered Manager, with accountability for quality, safety, standards and performance. In line with Sandwell's ambitious improvement journey, you will act as the operational and professional lead for reablement, ensuring services are outcome focused, inclusive and continuously improving, while remaining financially and operationally accountable.

What You'll Do

You will lead a large, diverse workforce including Deputy Managers, Reablement Supervisors, Trusted Assessors, Schedulers, Senior Home Support Assistants and Home Support Assistants, creating a culture where people feel valued, supported and empowered to do their best work reflecting Sandwell's One Team approach.

Person Specification

Qualifications

  • A professional qualification at degree level and/or NVQ Level 4 (or equivalent)

Experience

  • Significant post qualification experience in adult social care, ideally within reablement, intermediate care or community services
  • Current or previous experience as a CQC Registered Manager
  • Strong experience of performance management, workforce leadership and service improvement
  • Proven ability to manage budgets, resources and competing priorities
  • A collaborative, inclusive leadership style combined with the confidence to challenge and drive improvement
  • A clear commitment to equality, diversity and inclusion, and to delivering respectful, dignified services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Social Care STAR Team Manager in Smethwick employer: Sandwell Metropolitan Borough Council

At Sandwell Council, we are dedicated to empowering vulnerable adults and fostering a supportive work environment that values trust, unity, and progress. Located in the vibrant West Midlands, our diverse borough offers a wealth of career opportunities and a culture that prioritises employee growth and collaboration. Join us in making a meaningful impact in our community while enjoying a fulfilling career with a focus on quality, safety, and continuous improvement.
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Contact Detail:

Sandwell Metropolitan Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Care STAR Team Manager in Smethwick

✨Tip Number 1

Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you!

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Sandwell Council is all about Trust, Unity, and Progress, so think about how your experiences align with these values and be ready to share examples.

✨Tip Number 3

Showcase your leadership skills! As a potential STAR Team Manager, you’ll need to demonstrate your ability to lead and inspire a diverse team. Be prepared to discuss your approach to coaching and developing staff during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sandwell team and making a difference in the community.

We think you need these skills to ace Social Care STAR Team Manager in Smethwick

CQC Registered Manager
Compliance with regulatory requirements
Leadership
Quality Assurance
Budget Management
Strategic Planning
Operational Delivery
Staff Development
Collaboration with health colleagues
Complaint Handling
Performance Management
Service Improvement
Equality, Diversity and Inclusion
Change Management
Customer Focus

Some tips for your application 🫡

Show Your Passion: Make sure to express your passion for empowering vulnerable adults in your application. We want to see how you connect with our mission and values, so let that enthusiasm shine through!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in adult social care and leadership. We love seeing how your skills align with what we’re looking for.

Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and get straight to the heart of your qualifications.

Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Sandwell Metropolitan Borough Council

✨Know Your Values

Before the interview, take some time to familiarise yourself with Sandwell's values: Trust, Unity, and Progress. Think about how your personal values align with these and be ready to share examples of how you've demonstrated them in your previous roles.

✨Showcase Your Leadership Skills

As a potential CQC Registered Manager, it's crucial to highlight your leadership experience. Prepare specific examples of how you've led teams, managed performance, and driven service improvements in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Understand the Role of Reablement

Make sure you have a solid understanding of what reablement services entail and their importance in adult social care. Be prepared to discuss how you would approach leading a team in this area, focusing on outcomes for residents and collaboration with health colleagues.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as a manager in this role and how you would address them, particularly in relation to safeguarding and compliance.

Social Care STAR Team Manager in Smethwick
Sandwell Metropolitan Borough Council
Location: Smethwick
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