Revenues & Benefits Customer Care Advisor in Oldbury

Revenues & Benefits Customer Care Advisor in Oldbury

Oldbury Full-Time On-site
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Sandwell Metropolitan Borough Council is seeking a Customer Services Advisor within the Revenues and Benefits Service in Oldbury. The role handles enquiries across multiple channels, delivering excellent service and accurate guidance on claims, discounts, exemptions and payment arrangements.

You will use various systems to process information, maintain records and contribute to performance targets while joining a busy team of customer-focused colleagues.

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Revenues & Benefits Customer Care Advisor in Oldbury employer: Sandwell Metropolitan Borough Council

Sandwell Council offers a unique opportunity to work in a supportive and diverse environment, where employees are valued for their contributions to the community. With a strong focus on employee development, this apprenticeship provides not only hands-on experience in horticulture and grounds maintenance but also a pathway to a Level 2 qualification, ensuring that you grow both personally and professionally. The council's commitment to empathy and sensitivity in its services makes it an excellent employer for those looking to make a meaningful impact in their local area.

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Contact Details:

Sandwell Metropolitan Borough Council Recruitment Team