Sandwell Metropolitan Borough Council is seeking a Customer Services Advisor to join the Revenues and Benefits Service. You will be the first point of contact for residents, handling enquiries via phone, face-to-face, email and written correspondence.
The role focuses on delivering high-quality service, resolving enquiries efficiently, and guiding customers on claims, discounts, exemptions and payment arrangements.
Resident Support & Benefits Advisor in Oldbury employer: Sandwell Metropolitan Borough Council
Sandwell Council offers a unique opportunity to work in a supportive and diverse environment, where employees are valued for their contributions to the community. With a strong focus on employee development, this apprenticeship provides not only hands-on experience in horticulture and grounds maintenance but also a pathway to a Level 2 qualification, ensuring that you grow both personally and professionally. The council's commitment to empathy and sensitivity in its services makes it an excellent employer for those looking to make a meaningful impact in their local area.
Contact Details:
Sandwell Metropolitan Borough Council Recruitment Team
