Sandwell Metropolitan Borough Council is seeking a Housing Resolutions Officer to investigate and resolve customer complaints within the Housing Resolutions Team. You will identify service improvements and work with stakeholders to ensure a fair, efficient resolve.
This role requires strong customer service experience, excellent communication, and the ability to manage a caseload while upholding council standards. The position is permanent and hybrid, with interviews in early November.
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Housing Resolutions Specialist (Hybrid) - Improve Services in Oldbury employer: Sandwell Metropolitan Borough Council
Sandwell Council offers a unique opportunity to work in a supportive and diverse environment, where employees are valued for their contributions to the community. With a strong focus on employee development, this apprenticeship provides not only hands-on experience in horticulture and grounds maintenance but also a pathway to a Level 2 qualification, ensuring that you grow both personally and professionally. The council's commitment to empathy and sensitivity in its services makes it an excellent employer for those looking to make a meaningful impact in their local area.
Contact Details:
Sandwell Metropolitan Borough Council Recruitment Team
