At a Glance
- Tasks: Carry out plumbing repairs and maintenance to improve residents' homes.
- Company: Join a dedicated team focused on excellent customer care in Sandwell.
- Benefits: Competitive salary, generous holiday allowance, and continuous training opportunities.
- Other info: Supportive environment with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while developing your plumbing skills.
- Qualifications: Experience in plumbing, strong diagnostic skills, and excellent customer service.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a skilled and dedicated Plumber to join our Asset Management & Improvement service. You will play a key role in delivering high-quality plumbing repairs and maintenance across our housing stock, ensuring safe, reliable services for our tenants and supporting the council's commitment to excellent customer care. This is a hands‑on role where your work will directly improve the comfort, safety, and quality of homes across Sandwell. You'll be part of a supportive team delivering essential repairs that make a real difference to residents' lives.
Responsibilities
- Carry out a full range of plumbing repairs, maintenance, and installations in tenanted and void properties, ensuring all work meets SMBC standards, specifications, and timescales.
- Diagnose plumbing faults, identify required materials, and complete repairs efficiently with a strong 'right first time' approach.
- Undertake tasks such as repairing leaks, replacing pipework, fitting sanitary ware, unblocking systems, repairing heating and hot water components (non‑gas), and completing general plumbing maintenance.
- Support void property turnaround by completing all required plumbing works to prepare homes for re‑letting.
- Ensure all work is completed safely, following health and safety regulations, safeguarding procedures, and fire safety requirements.
- Maintain accurate records of work completed using handheld devices and council systems.
- Manage tools, equipment, and materials responsibly, ensuring cost‑effective use of resources.
- Provide excellent customer service, communicating professionally and respectfully with tenants, colleagues, and contractors.
- Report any concerns relating to property condition, tenant welfare, or safety issues promptly.
- Contribute to continuous improvement by identifying issues, suggesting solutions, and supporting service development.
Qualifications
- Proven experience as a plumber within housing repairs, construction, or property maintenance.
- Strong diagnostic skills with the ability to plan and complete plumbing tasks to a high standard.
- Excellent customer service skills with a professional and approachable manner.
- Confident working independently and managing a varied workload.
- Good understanding of health and safety, safeguarding, and compliance requirements.
- Able to use mobile technology to record work and access job information.
- A full UK driving licence is essential.
- Relevant plumbing qualifications (e.g., NVQ Level 2/3 or equivalent).
Benefits
- Competitive salary & pension scheme.
- Generous holiday allowance.
- Continuous training and development.
- Employee benefits and health initiatives.
Multi Skill Plumber employer: Sandwell Metropolitan Borough Council
Join our dedicated team as a Multi Skill Plumber in Sandwell, where your expertise will directly enhance the quality of life for our residents. We pride ourselves on fostering a supportive work culture that prioritises employee growth through continuous training and development, alongside a competitive salary and generous holiday allowance. Working with us means being part of a community-focused organisation committed to delivering excellent customer care and making a tangible difference in people's homes.
Contact Detail:
Sandwell Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skill Plumber
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your best plumbing work. This could be photos of completed jobs or testimonials from satisfied customers. It’s a great way to stand out!
✨Tip Number 3
Prepare for interviews by brushing up on common plumbing scenarios and how you’d handle them. Be ready to discuss your experience with repairs and maintenance, and don’t forget to highlight your customer service skills!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for skilled plumbers like you. Plus, it’s super easy to navigate and you’ll get all the info you need about the roles available.
We think you need these skills to ace Multi Skill Plumber
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your plumbing experience and any relevant qualifications in your application. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your past experiences relate to the responsibilities listed in the job description. This shows us you’re genuinely interested and have done your homework.
Be Professional Yet Approachable:Since customer service is key in this role, let your personality shine through in your application. Use a friendly tone while maintaining professionalism to give us a glimpse of how you’d interact with tenants and colleagues.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sandwell Metropolitan Borough Council
✨Know Your Plumbing Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with various plumbing tasks, like fixing leaks or installing sanitary ware. They’ll want to know you can handle the job, so have some examples of your past work at the ready.
✨Show Off Your Customer Service Skills
Since this role involves interacting with tenants, it’s crucial to demonstrate your customer service skills. Think of a time when you went above and beyond for a customer or resolved a tricky situation. This will show that you’re not just a skilled plumber but also someone who cares about the people you serve.
✨Be Prepared for Practical Questions
Expect some practical questions or scenarios during the interview. They might ask how you would diagnose a specific plumbing fault or what steps you’d take to ensure safety while working. Practise answering these types of questions to show you’re ready for the hands-on nature of the job.
✨Demonstrate Your Team Spirit
This position is part of a supportive team, so highlight your ability to work well with others. Share examples of how you’ve collaborated with colleagues in the past or contributed to team success. This will show that you’re not just a lone wolf but someone who values teamwork and communication.
