Assistant Events Apprentice in London

As an Assistant Events Apprentice, you will assist and support the Visitor Services, Farm team and Education team in delivering events throughout Forge Mill Farm. This is a great opportunity to learn about event planning and operations while gaining hands-on experience.

Responsibilities

• Assist with event operations, supporting the team with planning, preparation, and delivery.
• Support the Events Team in managing bookings, administration, and event setup.
• Carry out administrative tasks to ensure smooth event delivery and the day-to-day running of Forge Mill Farm.
• Take part in planning and preparing events under the guidance of senior staff.
• Assist with setting up and clearing away events, including arranging furniture, decorations, signage, and equipment.
• Welcome and guide visitors and guests during events and general farm visits.
• Monitor supplies and equipment needed for events, reporting shortages and maintaining asset records.
• Assist in promoting upcoming events through social media or printed materials under supervision.
• Support the team in gathering guest feedback to help improve future activities.
• Maintain accurate records and databases related to bookings and event details.
• Provide lunch cover and support within the Forge Mill Farm shop, play barn, and seasonal outlets, including till work, retail preparation, and event promotion.
• Shadow experienced team members to learn best practices in customer service and event coordination.
• Participate in team meetings and training sessions to develop skills related to events, farm operations, and educational visits.
• Keep accurate records of event income and expenses to support successful event delivery.
• Contribute to an inclusive and welcoming environment by supporting Equality, Diversity, and Inclusion (EDI) values.
• Carry out other duties as required to support the team and service goals.
• Follow Health and Safety policies to help maintain a safe working environment.

Operational and Professional Requirements

• Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.
• Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.
• Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.
• Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.
• Use software packages to create word processing and spreadsheet documents.
• Contribute to reports, event project plans and written presentations for clients.
• Use a range of event technology platforms and in-house bespoke software systems and databases.
• Show careful attention to regulations and internal policies.

Professional

• Listen, interpret, understand, vocalise and respond to clients' needs.
• Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.
• Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.
• Question effectively to ensure understanding of what is required from clients or colleagues.
• Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.
• Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.

Commercial

• Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.
• Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.

Training and Qualifications

• At the end you will gain a Level 3 Event Assistant Qualification.
• The apprenticeship training will be delivered in the workplace, and you will receive visits from a college assessor.
• The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.
• This apprenticeship is a fixed term 18-month contract.
• However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.

Qualifications

• GCSE in English (grade A-C / 9-4)
• GCSE in Maths (grade A-C / 9-4)
• Other in English (grade Level 2)
• Other in Maths (grade Level 2)

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Presentation skills
• Administrative skills
• Team working
• Creative
• Initiative
• Non judgemental
• Physical fitness
• Good timekeeping & Punctuality
• Reliability & Flexibility
• Problem-solving
• Willingness to learn

Salary

£14,526.20 for your first year, then could increase depending on your age.

Details

• National Minimum Wage rate for apprentices
• Hours: Monday - Sunday between the hours of 8.30am and 4.30pm (weekends and occasional evenings for events) 37 hours a week
• Start date: Monday 30 March 2026
• Duration: 1 year 6 months