Sandwell Metropolitan Borough Council is seeking a Tenancy Insight Manager to lead the Housing Management team. You will shape how customer insight, service performance and regulatory compliance drive decision making, ensuring tenants are at the heart of service delivery.
Working with senior leaders and partners, you will use insight, data analysis and customer engagement to identify improvement opportunities, develop housing strategies and translate learning into practical service enhancements.
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Head of Tenant Insight & Service Improvement employer: Sandwell Metropolitan Borough Council
Sandwell Council offers a unique opportunity to work in a supportive and diverse environment, where employees are valued for their contributions to the community. With a strong focus on employee development, this apprenticeship provides not only hands-on experience in horticulture and grounds maintenance but also a pathway to a Level 2 qualification, ensuring that you grow both personally and professionally. The council's commitment to empathy and sensitivity in its services makes it an excellent employer for those looking to make a meaningful impact in their local area.
Contact Details:
Sandwell Metropolitan Borough Council Recruitment Team
