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- Tasks: Lead a dedicated team to empower vulnerable adults and promote independence.
- Company: Sandwell Council, committed to transforming lives in the community.
- Benefits: Enjoy discounts, health support, career development, and generous leave.
- Why this job: Make a real difference every day while working in a supportive environment.
- Qualifications: NVQ level 3 in Care and experience managing care staff.
- Other info: Join a collaborative culture focused on quality service and community integration.
The predicted salary is between 28800 - 48000 £ per year.
Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community.
At Sandwell Council, we believe in a supportive and inclusive culture where collaboration thrives. You’ll work alongside dedicated professionals who share your commitment to providing outstanding care and support to those who need it most. Every day brings new challenges and the chance to make a meaningful impact.
At Willow Gardens, we are a supportive team and pride ourselves on our One Team culture. We are focused on delivering a safe and quality service to Our People. The successful individual will be a part of a service which continues to promote a home for life to Our People.
Responsibilities
- Undertake day to day management of an integrated person-centred care and support team in an extra care housing scheme which empowers individuals, promotes independence, choice, dignity, healthy living, and community integration whilst reducing social isolation and disability.
- Provide an inclusive and active environment where services are developed in partnership with people who use our services and fully integrated with the local community.
- Deputising for the Extra Care Manager/Assistant Manager and providing cover as necessary.
- Line manage a cohort of Care staff.
- Support the Registered Manager and Assistant Manager to develop the service and build an innovative Extra Care service for the future in line with the Preventative Care Strategy.
You will bring
- NVQ level 3 in Care or equivalent.
- At least 2 years’ experience of formally line managing Care staff.
- Minimum of 2 years working with Vulnerable Adults with Care and Support needs.
- Experience and understanding of Premise management.
Benefits
- Access to our award-winning employee benefits scheme — discounts on retail, gyms, cinema, and more!
- A strong focus on health and wellbeing to support you inside and outside of work.
- Opportunities for ongoing learning and career development.
- Generous annual leave entitlement.
- Salary sacrifice schemes for cars and bikes.
- Membership in the local government pension scheme.
- Confidential free counselling services to support your mental health.
You will need to complete an Enhanced Adults Barring DBS check.
Closing date: 26 February 2026
Planned interview date: 9 March 2026
For an informal discussion, please contact Lorraine Skipp.
To apply please click the Apply Now link below.
Support Team Manager in Birmingham employer: Sandwell Metropolitan Borough Council
Contact Detail:
Sandwell Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Team Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values, especially around empowering vulnerable adults. Practise common interview questions so you can showcase your passion and skills confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Support Team Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for empowering vulnerable adults shine through. We want to see how much you care about making a difference in their lives, so share personal experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to reflect the specific responsibilities and values mentioned in the job description. We love it when candidates connect their skills and experiences directly to what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that highlight your qualifications without unnecessary fluff. Remember, clarity helps us understand your fit for the role better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out right there.
How to prepare for a job interview at Sandwell Metropolitan Borough Council
✨Know Your Stuff
Make sure you’re familiar with the responsibilities outlined in the job description. Brush up on person-centred care and how to empower vulnerable adults. Being able to discuss specific examples from your experience will show that you’re not just talking the talk.
✨Show Your Passion
This role is all about making a difference, so let your passion shine through! Share stories that highlight your commitment to supporting vulnerable adults and promoting independence. This will resonate well with the interviewers and demonstrate your alignment with their values.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team culture, how they measure success in the role, or what challenges they currently face. This shows you’re genuinely interested and engaged in the conversation.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. Consider doing mock interviews with a friend or family member. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
