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- Tasks: Support the Home Ownership Service with Right to Buy applications and leasehold management.
- Company: Sandwell Council, dedicated to providing excellent customer service.
- Benefits: Hybrid working model, professional development, and a supportive team environment.
- Why this job: Make a difference in your community while gaining valuable experience in finance.
- Qualifications: GCSEs in English and Maths, strong attention to detail, and good communication skills.
- Other info: Flexible working hours and opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Sandwell Council's Income and Money Advice Service is recruiting to the post of Accounts Officer to support its Home Ownership Service (Right to Buy and Leasehold).
Responsibilities
- Assist the Home Ownership Service to process Right to Buy applications, anti-money laundering forms, leasehold arrears and leasehold management.
- Ensure our customers and partners receive a highly professional service, with a strong focus on customer satisfaction and continuous performance.
Qualifications
- Educated to GCSE level (or equivalent) in English Language and Mathematics.
- Flexibility, reliability and ability to work in an office environment.
- Knowledge in Right to Buy and Leasehold Legislation.
- Excellent skills in Microsoft software, in particular Excel spreadsheets.
- Attention to detail and accuracy.
- Be organised, and meet strict deadlines.
- Experience of electronic management systems.
- Excellent written and verbal communication skills.
Working Pattern
Based at Oldbury Council House, hybrid working, with at least 3 days per week in the office.
Accounts Officer employer: Sandwell Metropolitan Borough Council
Contact Detail:
Sandwell Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Sandwell Council. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by researching the Home Ownership Service. Understand their processes and challenges, so you can show how your skills in Right to Buy and Leasehold legislation can make a difference.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent written and verbal communication, consider doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Accounts Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Accounts Officer role. We want to see how you can support our Home Ownership Service, so don’t hold back on showcasing your relevant knowledge!
Show Off Your Attention to Detail: Given the importance of accuracy in this role, we recommend emphasising your attention to detail in your written application. Use specific examples from your past experiences to demonstrate how you've successfully managed tasks that require precision.
Highlight Your Communication Skills: As an Accounts Officer, excellent written and verbal communication is key. Make sure your application reflects your ability to communicate clearly and professionally. We love seeing candidates who can convey complex information simply!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sandwell Metropolitan Borough Council
✨Know Your Stuff
Make sure you brush up on Right to Buy and Leasehold legislation before the interview. Familiarise yourself with the key processes and any recent changes in the law. This will show that you're not just interested in the role, but that you’re also proactive about understanding the field.
✨Excel at Excel
Since the job requires excellent skills in Microsoft Excel, be prepared to discuss your experience with spreadsheets. Think of specific examples where you've used Excel to manage data or solve problems. If possible, practice some common Excel functions beforehand so you can confidently demonstrate your skills.
✨Customer Service Focus
The role emphasises customer satisfaction, so be ready to share examples of how you've provided excellent service in previous roles. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will highlight your commitment to delivering a professional service.
✨Stay Organised
With strict deadlines and multiple tasks to juggle, organisation is key. Prepare to discuss your methods for staying organised and managing your time effectively. You might want to mention any tools or systems you use to keep track of your workload, as this will demonstrate your ability to handle the demands of the role.
