Hybrid Tenant Insight & Service Performance Lead

Hybrid Tenant Insight & Service Performance Lead

Full-Time On-site
Sandwell Local Area Partnership

Sandwell Local Area Partnership in the Housing Management team is recruiting a Tenancy Insight Manager to shape how customer insight, service performance and regulatory compliance drive decision making across housing services.

You will lead a specialist team, turning data, feedback and assurance into tangible improvements for tenants, while working with senior leaders, councillors and partners to deliver high‑quality, customer‑focussed services.

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Hybrid Tenant Insight & Service Performance Lead employer: Sandwell Local Area Partnership

Sandwell Council is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a supportive work environment. With a strong commitment to equality, diversity, and inclusion, the council fosters a culture where every voice is valued, ensuring that all employees can thrive and contribute meaningfully to the community. Located in Oldbury, the role of Business Manager - Building Control not only provides the opportunity to lead innovative projects but also to make a significant impact on the safety and development of the borough.

Sandwell Local Area Partnership

Contact Details:

Sandwell Local Area Partnership Recruitment Team