Hybrid Housing Resolutions Officer: Resolve Complaints

Hybrid Housing Resolutions Officer: Resolve Complaints

Full-Time On-site
Sandwell Local Area Partnership

Sandwell Local Area Partnership is recruiting a Housing Resolutions Officer to join the Housing Resolutions Team. The role involves investigating and resolving customer complaints, driving improvements, and delivering a sensitive, effective complaints service.

Hybrid working is offered, with an emphasis on learning from each case and coordinating with stakeholders. The successful candidate will manage a caseload, demonstrate excellent customer service, and communicate clearly to improve housing

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Hybrid Housing Resolutions Officer: Resolve Complaints employer: Sandwell Local Area Partnership

Sandwell Council is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a supportive work environment. With a strong commitment to equality, diversity, and inclusion, the council fosters a culture where every voice is valued, ensuring that all employees can thrive and contribute meaningfully to the community. Located in Oldbury, the role of Business Manager - Building Control not only provides the opportunity to lead innovative projects but also to make a significant impact on the safety and development of the borough.

Sandwell Local Area Partnership

Contact Details:

Sandwell Local Area Partnership Recruitment Team