Data Compliance Support Officer
Grade/Salary: Band E
Contract Type: Permanent
Hours: 14.5 hours per week
Location: Any Sandwell MBC Location
About the Role
An exciting opportunity has arisen for a Data Compliance Support Officer to join Sandwell Council's Registration, Data Compliance and Electoral Services Team.
This role provides essential administrative and operational support to the Data Compliance Team, helping to ensure the effective delivery of information governance services across the Council. You will be involved in processing Subject Access Requests (SARs), Freedom of Information (FOI) requests and data breaches, whilst also providing administrative, financial and customer support to the service.
This is an excellent opportunity for an organised and enthusiastic individual who is looking to develop their experience within Data Compliance and Information Governance in a supportive local authority environment.
What You'll Be Doing
As a Data Compliance Support Officer, you will:
- Provide effective administrative support to the Data Compliance Service.
- Process and analyse Subject Access Requests (SARs) and Freedom of Information (FOI) requests, preparing matters for Solicitors and Senior Data Compliance Officers.
- Assist with Data Breach investigations.
- Act as a liaison point for Council Directorates, providing updates on SAR and FOI performance.
- Maintain accurate legal, electronic and manual records and filing systems.
- Coordinate diaries, meetings, appointments and room bookings for the Data Compliance Team.
- Take accurate minutes at meetings and ensure their timely distribution.
- Process orders and invoices through Oracle Fusion and maintain financial records.
- Assist with incoming and outgoing communications, ensuring responses are processed accurately and within required timescales.
- Liaise with internal and external stakeholders on behalf of the Data Compliance Service.
- Support apprentices and work experience placements where required.
- Contribute to the promotion of Equality, Diversity and Inclusion across the Council.
What We're Looking For
Essential Requirements
- 5 GCSEs (or equivalent) at Grade C/4 or above, including English Language.
- At least one year's practical experience working within an office environment providing Data Compliance services or similar administrative support.
- Some knowledge and experience of Data Compliance.
- Strong administrative and organisational skills.
- Good attention to detail and accuracy.
- Ability to work on your own initiative with minimal supervision.
- Ability to work effectively as part of a team.
- Ability to interpret information and make appropriate decisions.
- Confidence using computers and digital applications.
Ready for Your Next Challenge?
If you are organised, detail-oriented and interested in developing a career in Data Compliance and Information Governance, we'd love to hear from you.
Join us and help support the delivery of high-quality Data Compliance services across Sandwell Council.
Informal Enquiries
For an informal discussion regarding this vacancy, please contact:
Sulaiman Ismail
Sulaiman_Ismail@sandwell.gov.uk
For more information about working for Sandwell Council, our recruitment process and employee benefits, please visit:
https://www.sandwell.gov.uk/counciljobs
To learn more about our One Team Framework, Values and Behaviours:
https://www.sandwell.gov.uk/council/values-behaviours
To find out more about #WeAreSandwell:
https://www.sandwell.gov.uk/WeAreSandwell/council/story
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Data Compliance Support Officer employer: Sandwell Local Area Partnership
Sandwell Council is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a supportive work environment. With a strong commitment to equality, diversity, and inclusion, the council fosters a culture where every voice is valued, ensuring that all employees can thrive and contribute meaningfully to the community. Located in Oldbury, the role of Business Manager - Building Control not only provides the opportunity to lead innovative projects but also to make a significant impact on the safety and development of the borough.
Contact Details:
Sandwell Local Area Partnership Recruitment Team
