At a Glance
- Tasks: Coordinate care delivery and manage staff schedules to support vulnerable adults.
- Company: Join Sandwell Council's STAR Reablement Service, dedicated to making a difference.
- Benefits: Competitive salary, generous leave, employee discounts, and mental health support.
- Other info: Dynamic team with opportunities for career growth and continuous learning.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in scheduling or workforce planning, strong organisational and communication skills.
The predicted salary is between 35252 - 43086 £ per year.
Grade/Salary: Grade E, SCP 18 - 25 (£32,578 - £37,563)
Contract Type: Permanent
Location: Smethwick
Hours per week: 37 Hours - Evening and weekend working (as required)
Make a Real Difference Every Day!
Are you highly organised, analytical and passionate about making a difference? Do you thrive in a fast-paced environment where no two days are the same? Join the STAR Reablement Service and play a vital role in supporting vulnerable adults to regain and maintain their independence within their own homes. As part of our Capacity Team, you will help ensure the right care is delivered at the right time, whilst contributing to the ongoing development of data-driven decision making across the service.
At Sandwell Council, we believe in a supportive and inclusive culture where collaboration thrives. You'll work alongside dedicated professionals committed to improving outcomes for local residents and delivering high-quality services to those who need them most.
About the Role
This is an exciting opportunity to join a busy and dynamic team responsible for coordinating care delivery across the STAR Reablement Service. The role combines workforce scheduling, capacity management and operational coordination with the opportunity to support service improvement through performance reporting and data analysis.
You will be responsible for:
- Coordinating staff rotas
- Managing referrals
- Responding to changes in operational demand
- Ensuring the effective deployment of resources
- Developing and utilising performance information to support operational and strategic decision-making
As the team continues to strengthen its use of technology and business intelligence tools, including Power BI, the successful candidate will have the opportunity to contribute to the development of reporting and analytical capabilities that support continuous service improvement.
What You'll Do
Your key responsibilities will include:
- Producing and maintaining effective staff schedules and rotas
- Allocating referrals and monitoring workforce capacity
- Responding to short-notice service changes and operational demands
- Ensuring continuity of care and efficient deployment of resources
- Liaising with operational teams, managers and stakeholders to support service delivery
- Maintaining accurate records and ensuring data quality
- Producing performance reports and management information
- Analysing operational data and identifying trends, risks and opportunities for improvement
- Supporting the development of reporting systems and business intelligence tools, including Power BI
- Contributing to service improvement initiatives and helping to drive operational efficiency
About You
You will bring:
- Experience of scheduling, workforce planning, rostering or coordinating services within a busy environment
- Strong organisational skills with the ability to manage competing priorities
- Excellent communication and interpersonal skills
- Experience of working with computerised systems and Microsoft Office applications, particularly Excel
- Strong attention to detail and the ability to maintain accurate records
- The ability to analyse information and present findings in a clear and meaningful way
- A proactive and solution-focused approach to problem solving
- The ability to work under pressure whilst maintaining high standards of customer service
Desirable:
- Experience of performance monitoring and reporting
- Experience of analysing operational data
- Knowledge of Power BI or other business intelligence tools
- Experience working within health, social care or a related operational environment
Why Work With Us?
We offer a competitive and rewarding package including:
- Access to our award-winning employee benefits scheme - discounts on retail, gyms, cinema, and more!
- A strong focus on health and wellbeing to support you inside and outside of work
- Opportunities for ongoing learning and career development
- Generous annual leave entitlement
- Salary sacrifice schemes for cars and bikes
- Membership in the local government pension scheme
- Confidential free counselling services to support your mental health
Care Scheduler Analyst employer: Sandwell Local Area Partnership
Sandwell Council is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary and a supportive work environment. With a strong commitment to equality, diversity, and inclusion, the council fosters a culture where every voice is valued, ensuring that all employees can thrive and contribute meaningfully to the community. Located in Oldbury, the role of Business Manager - Building Control not only provides the opportunity to lead innovative projects but also to make a significant impact on the safety and development of the borough.
Contact Details:
Sandwell Local Area Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Scheduler Analyst
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Sandwell Local Area Partnership.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Sandwell Local Area Partnership.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Sandwell Local Area Partnership, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Scheduler Analyst
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Sandwell Local Area Partnership.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Sandwell Local Area Partnership.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Sandwell Local Area Partnership. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Sandwell Local Area Partnership. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Sandwell Local Area Partnership
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Sandwell Local Area Partnership’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
