At a Glance
- Tasks: Supervise swimming pool activities and ensure customer safety while providing excellent service.
- Company: Join Sandwell Leisure Trust, a community-focused organisation dedicated to promoting health and well-being.
- Benefits: Enjoy flexible working hours, staff membership perks, and personal development opportunities.
- Other info: This role includes shift work, with additional pay for evenings and weekends.
- Why this job: Gain valuable experience in a dynamic environment with potential for career progression as a Duty Manager.
- Qualifications: Must hold a lifeguard qualification and have basic health and safety knowledge.
The predicted salary is between 24000 - 36000 € per year.
Full time Leisure Attendant/Relief Duty Manager
To apply for this job, please complete the online application form which can be found by clicking the link “Apply Now” below.
Job Title
Full time Leisure Attendant/Relief Duty Manager
Grade/Pay
Grade 2 - SCP 2 to 4 + acting up as RDM - shift allowance, weekend working at time and a half and after 8pm at time and a third (if applicable).
Location
Hours
37 hours per week including early mornings, evenings, and weekends.
Description
The Trust is looking to appoint a Full-time Leisure Attendant/Relief Duty Manager at Tipton Leisure Centre to offer frontline service and support the Centre team.
The role of Leisure Attendant is crucial, requiring drive, enthusiasm, and excellent attention to detail. With customer safety and experience at the forefront, you will need to be flexible and organized, supervising customers using the pools and providing excellent customer service.
You will supervise customers using the swimming pools, handle customer inquiries, and complete records. Experience working with the public is beneficial.
You will ensure a clean and safe environment, maintaining health, safety, and welfare standards. You will work independently and with the team to prepare the building for daily activities.
Candidates must hold RLSS (UK) National Pool Lifeguard Award/STA Pool Lifeguard Award or equivalent and have basic knowledge of relevant Health and Safety regulations, including C.O.S.H.H and Manual Handling, with training provided. Basic knowledge of the Quest quality management scheme is desirable.
This role offers development opportunities for Leisure Attendants wishing to progress to a Duty Manager role by gaining experience as a Relief Duty Manager, covering shifts as required and paid at the Relief Duty Manager rate.
What We Offer
- Staff membership of SLT Leisure Centres
- Automatic entry to the Local Government Pension Scheme
- Flexible working and family-friendly schemes
- Personal Development & CPD
- Well-Being Hub and Support Networks
Please note that the Trust operates a Smoke-Free Workplace Policy.
The Next Steps
There is a link below to an Equal Opportunities Monitoring Form. Please complete it before submitting your application.
If you have not heard from us within 4 weeks of the closing date, please assume your application was unsuccessful.
Sandwell Leisure Trust is committed to equality and diversity, and we do not discriminate under the Equality Act 2010. Filling out the monitoring form is voluntary, anonymous, confidential, and used for monitoring purposes only.
PLEASE NOTE - THIS IS NOT THE APPLICATION FORM. YOU MUST APPLY SEPARATELY BELOW.
We reserve the right to close this advert early once sufficient applications are received.
If you\'re interested in future vacancies at SLT, please enter your details below to receive email notifications of new jobs.
#J-18808-LjbffrFull time Leisure Attendant/Relief Duty Manager in Tipton employer: Sandwell Leisure Trust
Sandwell Leisure Trust is an exceptional employer, offering a supportive and dynamic work environment at Tipton Leisure Centre. With a strong focus on employee development, staff members benefit from flexible working arrangements, access to the Local Government Pension Scheme, and opportunities for personal growth through training and progression into management roles. The Trust's commitment to well-being and a smoke-free workplace further enhances the overall employee experience, making it a rewarding place to work for those passionate about leisure and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Full time Leisure Attendant/Relief Duty Manager in Tipton
✨Tip Number 1
Familiarise yourself with the RLSS (UK) National Pool Lifeguard Award or STA Pool Lifeguard Award requirements. Having a solid understanding of these qualifications will not only boost your confidence but also demonstrate your commitment to safety and professionalism during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled inquiries or resolved issues in previous roles. This will help you stand out as someone who can provide excellent service in a busy leisure environment.
✨Tip Number 3
Research the health and safety regulations relevant to leisure centres, including C.O.S.H.H and Manual Handling. Being knowledgeable about these topics will impress the hiring team and show that you're proactive about maintaining a safe environment.
✨Tip Number 4
Consider reaching out to current or former employees of Sandwell Leisure Trust on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Full time Leisure Attendant/Relief Duty Manager in Tipton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Leisure Attendant/Relief Duty Manager position. Highlight key skills such as customer service, attention to detail, and knowledge of health and safety regulations in your application.
Tailor Your CV:Make sure your CV reflects relevant experience, especially any roles involving customer service or supervision. Include any qualifications like the RLSS National Pool Lifeguard Award and mention your familiarity with health and safety standards.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the Trust's values. Mention specific experiences that demonstrate your ability to provide excellent customer service and maintain safety standards.
Complete the Equal Opportunities Monitoring Form:Before submitting your application, ensure you fill out the Equal Opportunities Monitoring Form as requested. This is important for the Trust's commitment to equality and diversity, even though it is voluntary and anonymous.
How to prepare for a job interview at Sandwell Leisure Trust
✨Show Your Enthusiasm
As a Leisure Attendant, your drive and enthusiasm are key. Make sure to express your passion for customer service and the importance of safety in leisure environments during the interview.
✨Demonstrate Your Knowledge
Familiarise yourself with the RLSS National Pool Lifeguard Award and relevant health and safety regulations. Be prepared to discuss how you would apply this knowledge in real-life scenarios.
✨Highlight Teamwork Skills
This role requires working both independently and as part of a team. Share examples from your past experiences where you successfully collaborated with others to achieve a common goal.
✨Prepare for Customer Interaction Questions
Expect questions about handling customer inquiries and ensuring a safe environment. Think of specific instances where you provided excellent customer service or resolved issues effectively.
