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- Tasks: Support repairs systems and coordinate activities for efficient service delivery.
- Company: Join a dedicated team within the Asset Management & Maintenance Service.
- Benefits: Gain valuable experience in a dynamic environment with growth opportunities.
- Why this job: Make a real difference by ensuring smooth operations and effective repairs.
- Qualifications: GCSE Grade C or above in English and Maths; experience in operational support.
- Other info: Perfect for organised individuals who thrive in busy service environments.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking an organised and detail-focused System & Project Officer to provide systems and operational support within the Asset Management & Maintenance Service. The role supports repairs systems, performance monitoring, and service processes, working with managers, officers, and contractors to assist the effective coordination of repairs activity.
Responsibilities
- Monitoring and maintaining electronic repairs systems and work schedulers to support efficient allocation of work and achievement of agreed timescales.
- Coordinating repairs activity and supporting the adjustment of workloads and resources to assist service delivery.
- Producing performance, statistical, and operational information to support managers and service reporting.
- Providing systems, technical, and administrative support to Repair Managers and Neighbourhood Repair Officers.
- Supporting staff and contractors with system use, including inductions, training activity, and resolving system-related issues.
- Supporting service processes including procurement activity, asset and transport records, compliance awareness, and customer communication.
Requirements
- GCSE Grade C or above (or equivalent) in English and Mathematics.
- Experience in a systems, planning, or operational support role within a busy service environment.
- Good organisational skills, with the ability to work accurately, manage competing tasks, and work to agreed timescales.
- Ability to produce reports, statistical information, or performance data to support service activity.
- Good communication skills, with the ability to work effectively with internal teams, external partners, and customers.
If you are a methodical and reliable individual with strong systems and organisational skills, we encourage you to apply and support the effective delivery of the Asset Management & Maintenance Service.
For an informal discussion, please contact Alex Isherwood on alex_isherwood@sandwell.gov.uk.
To apply please click the Apply Now link below.
Systems & Project Officer employer: Sandwell Council
Contact Detail:
Sandwell Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems & Project Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their systems and processes, and think about how your skills can help them achieve their goals. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Whether it's explaining your experience or discussing how you can support repairs activity, being clear and confident will make a great impression. Role-play with a friend if you need to!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining our team and supporting the Asset Management & Maintenance Service.
We think you need these skills to ace Systems & Project Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in systems and operational support. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Systems & Project Officer role. We love seeing enthusiasm and a clear understanding of what we do.
Showcase Your Communication Skills: Since this role involves working with various teams and contractors, make sure to highlight your communication skills in your application. We want to know how you effectively collaborate and resolve issues!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Sandwell Council
✨Know Your Systems
Familiarise yourself with the electronic repairs systems mentioned in the job description. Be ready to discuss how you've used similar systems in past roles, and think of examples where you’ve improved efficiency or resolved issues.
✨Showcase Your Organisational Skills
Prepare to demonstrate your organisational abilities. Think of specific instances where you successfully managed competing tasks or met tight deadlines. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
Since good communication is key for this role, practice articulating your thoughts clearly. Prepare to discuss how you’ve collaborated with teams or supported others in using systems. Highlight any training or induction experiences you've facilitated.
✨Bring Data to Life
Be ready to talk about your experience with producing reports and performance data. Have a couple of examples handy that showcase your analytical skills and how your insights have contributed to service improvements.
