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- Tasks: Lead a team to empower vulnerable adults and support their independence.
- Company: Join Sandwell Council, a community-focused organisation making a real difference.
- Benefits: Enjoy competitive pay, generous leave, and wellness support.
- Why this job: Make a meaningful impact in people's lives while developing your leadership skills.
- Qualifications: Experience in adult social care and leadership, with a CQC Registered Manager background.
- Other info: Be part of a supportive team committed to equality and continuous improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Make a Real Difference Every Day! Are you passionate about empowering vulnerable adults and helping them lead independent, safe, and dignified lives? If so, this is the opportunity you’ve been waiting for! Join us and be part of a team that truly values your contribution to transforming lives in our community. At Sandwell Council, our work is shaped by our One Team values — being customer focused, inclusive, ambitious and accountable, working together to achieve great results for our residents.
This is a senior leadership opportunity for an experienced CQC Registered Manager to lead a high‑profile Short‑Term Assessment and Reablement service that supports people to live independently, recover safely at home, and avoid unnecessary hospital admission. You will be trusted to lead with integrity, courage and professionalism — making decisions that balance compassion with accountability, and ambition with realism — while setting the tone for how the Council delivers reablement services across the borough.
STAR is Sandwell MBC’s in‑house Short‑Term Assessment and Reablement service, operating at the heart of the Discharge to Assess system and supporting adults in their own homes at critical points in their lives. This is a CQC‑regulated service, and you will act as the Registered Manager, with accountability for quality, safety, standards and performance. In line with Sandwell’s ambitious improvement journey, you will act as the operational and professional lead for reablement, ensuring services are outcome‑focused, inclusive and continuously improving, while remaining financially and operationally accountable.
What You’ll Do
- Lead a large, diverse workforce including Deputy Managers, Reablement Supervisors, Trusted Assessors, Schedulers, Senior Home Support Assistants and Home Support Assistants, creating a culture where people feel valued, supported and empowered to do their best work — reflecting Sandwell’s One Team approach.
- Act as CQC Registered Manager, ensuring full compliance with regulatory, safeguarding and legislative requirements.
- Provide visible, approachable leadership across a 7‑day operational service.
- Lead service performance, quality assurance and continuous improvement.
- Manage a substantial devolved budget and resources, ensuring value for money and sustainability.
- Drive the strategic and operational delivery of reablement and prevention, improving outcomes for residents.
- Lead and develop staff through supervision, appraisal, coaching and change management.
- Work collaboratively with health colleagues, partners and internal teams to strengthen integrated working and system flow.
- Respond professionally to complaints, Member and MP enquiries, and service escalation.
About You
You are a confident, experienced leader who role‑models Sandwell’s values in practice, with the credibility to lead a regulated service in a complex system environment.
You Will Bring
- A professional qualification at degree level and/or NVQ Level 4 (or equivalent).
- Significant post‑qualification experience in adult social care, ideally within reablement, intermediate care or community services.
- Current or previous experience as a CQC Registered Manager.
- Strong experience of performance management, workforce leadership and service improvement.
- Proven ability to manage budgets, resources and competing priorities.
- A collaborative, inclusive leadership style combined with the confidence to challenge and drive improvement.
- A clear commitment to equality, diversity and inclusion, and to delivering respectful, dignified services.
An enhanced barring adults DBS check will be required for this role.
Why Work With Us?
Working at Sandwell means being part of an organisation that is ambitious for its residents and its workforce, committed to learning, improvement and collective responsibility.
We Offer
- Access to an award‑winning employee benefits scheme, including retail, gym and leisure discounts.
- A strong focus on health, wellbeing and work‑life balance.
- Opportunities for professional development and leadership growth.
- Generous annual leave.
- Salary sacrifice schemes for cars and bikes.
- Membership of the Local Government Pension Scheme.
- Confidential counselling and wellbeing support.
For more information, please contact Charlotte Leadbeater-Chase at charlotte_leadbeater@sandwell.gov.uk. To apply please click the Apply Now link below.
STAR Team Manager employer: Sandwell Council
Contact Detail:
Sandwell Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STAR Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know about opportunities at Sandwell Council. A friendly chat can sometimes lead to a job offer before it even hits the job boards.
✨Tip Number 2
Prepare for the interview by researching Sandwell's One Team values. Think about how your experience aligns with their mission to empower vulnerable adults. We want to see you shine and show how you can contribute to transforming lives!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed budgets, and improved services. We love hearing about real-life experiences that demonstrate your skills and commitment to quality care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace STAR Team Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for empowering vulnerable adults shine through. We want to see how you connect with our mission and values, so share personal experiences or motivations that drive you to make a difference.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the STAR Team Manager role. Highlight your relevant experience in adult social care and any leadership roles you've held, as this will show us you're the right fit for our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This helps us easily understand your qualifications and how they align with the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Sandwell Council
✨Know Your Values
Before the interview, take some time to reflect on Sandwell Council's One Team values. Be ready to discuss how your personal values align with theirs, especially around being customer-focused, inclusive, and ambitious. This will show that you’re not just a fit for the role but also for the organisation's culture.
✨Showcase Your Leadership Style
As a STAR Team Manager, you'll be leading a diverse workforce. Prepare examples of how you've successfully led teams in the past, particularly in challenging situations. Highlight your collaborative approach and how you empower others to achieve their best work.
✨Demonstrate Your CQC Knowledge
Since this role involves acting as a CQC Registered Manager, brush up on your knowledge of CQC regulations and standards. Be prepared to discuss how you would ensure compliance and quality assurance within the service, showcasing your experience in managing regulated services.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role and how you would address them, particularly in relation to service improvement and budget management.
