At a Glance
- Tasks: Lead the strategic development of Technology Enabled Care to improve residents' lives.
- Company: Join Sandwell Council, a values-led organisation focused on inclusion and community impact.
- Benefits: Enjoy flexible hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to equality, diversity, and inclusion.
- Why this job: Make a real difference in Adult Social Care and shape the future of digital care technologies.
- Qualifications: Experience in programme management and a strong understanding of digital transformation in health.
The predicted salary is between 59025 - 59025 £ per year.
Sandwell Council’s Division is seeking a strategic and experienced TEC Programme Manager to join its team on a permanent, full-time basis based from its Oldbury office. The organisation is operating to a hybrid working model with 3 days in the office and 2 days working from home.
Technology Enabled Care is central to Sandwell’s ambition to help residents live independently, safely and well for longer. We are seeking an experienced Programme Manager to provide strategic system leadership while ensuring that TEC services are translated into clear, safe, sustainable and high-quality operational delivery.
This is a visible and influential role across Adult Social Care and the wider Sandwell Place. You will act as Sandwell’s professional lead for TEC and digital care technologies, advising senior leaders and shaping the future direction of the programme. You will bring together strategy, programme delivery, operational management, service transformation and partnership working, with a clear focus on prevention, personalisation, digital inclusion and improved outcomes for residents.
Reporting to the BCF Programme Lead, you will lead the strategic development and operational delivery of TEC across Sandwell. You will align the programme with relevant national agendas, Council and Integrated Care System digital strategies, emerging evidence and local Better Care Fund priorities.
In this role you will:
- Lead the strategic development and delivery of Technology Enabled Care across Sandwell Place;
- Develop and implement Sandwell’s TEC action plan, ensuring that agreed priorities are converted into coordinated, measurable and sustainable delivery;
- Provide professional leadership and expert advice on TEC, digital care technologies and innovation;
- Oversee end-to-end TEC pathways, digital equipment solutions and proactive monitoring models;
- Manage service performance, quality assurance, safeguarding, governance, risk and continuous improvement;
- Lead and support TEC operational staff, digital care coordinators and project officers, ensuring effective supervision, appraisal and workforce development;
- Champion co-production and digital inclusion so services are accessible, personalised, practical and trusted;
- Work with Council services, the NHS, primary and community care, housing, VCSE organisations, providers and suppliers to strengthen integrated pathways;
- Position TEC within prevention, early intervention, reablement, discharge to assess and community support;
- Lead service redesign and organisational readiness for digital change, including workforce capability, new workflows and modern TEC platforms;
- Use performance information, evidence, evaluation and user experience to improve delivery and demonstrate impact;
- Prepare reports, business cases, Cabinet briefings, dashboards and assurance updates for senior boards and partnership forums;
- Manage TEC budgets, forecasting, procurement, contracts and funding opportunities, ensuring value for money and sustainability;
- Represent Sandwell at local, regional and national forums, identifying emerging opportunities and risks in digital care technology.
You will be a credible and collaborative programme leader who can turn strategic ambition into well-governed delivery. You will understand that successful TEC transformation depends on people, pathways, evidence and trust as much as it depends on technology.
You will be able to demonstrate:
- Significant leadership experience within Technology Enabled Care, digital transformation, Adult Social Care, health or a closely related environment;
- Experience of leading complex programmes or service transformation from design through implementation, embedding and evaluation;
- Experience of managing operational services, including people, budgets, contracts, risks, performance and quality;
- A strong understanding of how technology can support prevention, independence, reablement, hospital discharge and community-based care;
- Knowledge of proactive, preventative and reactive TEC models, digital inclusion and the safe use of digital care technologies;
- Strong partnership-working skills and experience of influencing senior stakeholders across organisational boundaries;
- Experience of co-production and engagement with people who draw on services, carers and frontline staff;
- Confidence in using data, evidence, evaluation and user insight to improve outcomes and demonstrate value for money;
- Excellent written and verbal communication skills, including preparation of reports and business cases for senior audiences;
- A commitment to equality, safeguarding, accountability and Sandwell’s One Team values and behaviours.
Knowledge of local government finance, commissioning, interoperability, digital care records, sensor technologies or AI-enabled monitoring would be valuable. You should be able to travel across Sandwell and the wider West Midlands when required.
Our work has a direct impact on people’s lives. This role offers the opportunity to shape a major area of Adult Social Care transformation, strengthen integrated working with health and community partners, and build a coherent TEC offer that supports independence and better outcomes across the borough.
You will join a values-led organisation with a strong focus on inclusion, development, accountability and working as One Team. The role offers flexible and hybrid working in line with service requirements.
To be considered for this role, please submit a CV and supporting statement by 6 September 2026. Your supporting statement should explain how your experience meets the requirements set out in the job description and personnel specification.
We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.
We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.
If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team.
If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
If you have a disability and require assistance in submitting your CV, please contact.
Technology Enabled Care (TEC) Programme Manager in Oldbury employer: Sandwell Council
Sandwell Council is an excellent employer, offering a supportive and compassionate work environment within its award-winning Bereavement Services team. Employees benefit from a strong focus on customer service, opportunities for professional growth, and the chance to make a meaningful impact in the community during significant life events. The council's commitment to employee well-being and development makes it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Enabled Care (TEC) Programme Manager in Oldbury
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Sandwell Council.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Sandwell Council.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Sandwell Council, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Technology Enabled Care (TEC) Programme Manager in Oldbury
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Sandwell Council.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Sandwell Council.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Sandwell Council. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Sandwell Council. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Sandwell Council
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Sandwell Council’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
