At a Glance
- Tasks: Lead the Council's insurance programme and manage complex claims effectively.
- Company: Join Sandwell Council, a values-led organisation making a real impact.
- Benefits: Competitive salary, flexible working, and opportunities for professional development.
- Other info: Dynamic team environment with a focus on staff development and collaboration.
- Why this job: Make a difference in your community while advancing your career in risk management.
- Qualifications: Professional risk or insurance qualification and substantial management experience required.
The predicted salary is between 59025 - 59025 £ per year.
The insurance team provides the insurance service for the Council, Sandwell Children’s Trust, Kore Sandwell and the West Midlands Fire Service, including the procurement of insurance, a full claims handling service and the management of the Council’s risk management processes. This role provides an ideal opportunity for someone seeking to advance their career in a team that has a strong customer focus, including dealing with the procurement of insurance cover for the many activities that the Council undertakes, alongside dealing with a wide range of insurance claims while delivering an effective and efficient service.
Brief Job Summary:
We will be seeking your help in the planning, preparation and delivery of the Council’s insurance programme, including writing specifications and carrying out tender exercises and annual renewals for external insurance provision. You will also oversee the handling of all claims including civil claims made against the Council and all other claims related activity including handling sensitive and complex investigations within agreed timescales, claims handling/negotiation and litigated claims matters, the signing of legal documentation/court documents and the management and monitoring of third-party claims costs negotiations across all areas of the business and client base. You will play a key role in helping maintain the Council’s strategic risk register and ensuring that risk management processes are embedded across the Council. To be confident in discussing with senior management the progress and management of claims made against the Council and the progress of the insurance programme. Also to take responsibility in forming an opinion and reporting both verbally and in a written professional format to senior management and members on control issues and risk mitigation strategies.
Essential Requirements:
- Professional risk or insurance qualification (such as the Associate of Chartered Insurance Institute or Dip CII)
- Substantial previous experience in a management position with significant experience of public liability insurance claims at a senior level and tender and renewal of large insurance programmes for property, motor and casualty cover.
- Full knowledge and understanding of insurance policies, conditions, endorsements etc.
Why join Sandwell Council?
At Sandwell Council, our work has a real impact. You will be joining a values-led organisation that is committed to improving outcomes for local people, supporting staff development and working as one team across services and partners.
How to apply:
If you are interested in the role, please submit a CV and a supporting statement setting out your main motivation for applying for the post to narinder_phagura@sandwell.gov.uk before 28 August 2026. Interviews are planned to be held week commencing 14 September 2026. To help support the recruitment, a psychometric test of personality traits will also form part of the application process. We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. If you wish to apply as a Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact narinder_phagura@sandwell.gov.uk.
Insurance and Risk Lead employer: Sandwell Council
Sandwell Council is an excellent employer, offering a supportive and compassionate work environment within its award-winning Bereavement Services team. Employees benefit from a strong focus on customer service, opportunities for professional growth, and the chance to make a meaningful impact in the community during significant life events. The council's commitment to employee well-being and development makes it a rewarding place to work.
