At a Glance
- Tasks: Monitor CCTV and control systems, ensuring safety and security in the community.
- Company: Join a dedicated team focused on community safety and support.
- Benefits: Flexible 4 on 4 off shifts, competitive pay, and valuable experience.
- Other info: Great opportunity for career growth and teamwork in a dynamic environment.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: A Level 2 certificate for CCTV Operatives is required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
You will be expected to work as part of a team to monitor and operate all systems within the Control Room in an efficient, proactive and reactive manner. Systems to include CCTV and door-entry control and intercom communications. You will gather evidence of breaches of tenancy, anti-social behaviour and acts of a criminal nature. You will communicate with and assist residents, members of the public and all partners as required.
Responsibilities
- Monitor and operate all systems within the Control Room, including CCTV, door entry systems and intercoms using the relevant operating procedures, Legislation and Codes of Practice.
- To liaise, exchange intelligence and actively promote partnerships with the Police, Sandwell Environmental Protection Officers, SMBC Officers and other Enforcement Agencies to ensure the appropriate and targeted use of all systems.
- To provide an efficient, appropriate and courteous radio, intercom and telephone answering service and deal efficiently with all enquiries as they are received to a satisfactory conclusion.
Qualifications
- A Level 2 certificate for CCTV Operatives is required for this post.
Hours
Hours: 4 on 4 off shift pattern, 29.5 hours per week.
Application information
Closing date: 3/10/2025
Interview date: Week commencing 13/10/2025
Contact
For an informal discussion or any queries, please contact Jason Flannagan on 0121 569 5069
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.
CCTV Control Room Operator in Oldbury employer: Sandwell Council
As a CCTV Control Room Operator, you will join a dedicated team in a supportive work environment that prioritises safety and community engagement. Our company offers comprehensive training and development opportunities, ensuring you grow your skills while contributing to the well-being of residents and the public. With a flexible 4 on 4 off shift pattern, we promote a healthy work-life balance, making this an excellent place for those seeking meaningful employment in a collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Control Room Operator in Oldbury
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Sandwell Council. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Sandwell Council. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Sandwell Council! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace CCTV Control Room Operator in Oldbury
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Sandwell Council. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Sandwell Council specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Sandwell Council, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Sandwell Council
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Sandwell Council.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
