Business Support Officer (BSO)

Business Support Officer (BSO)

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Sandwell Council

At a Glance

  • Tasks: Provide essential admin support in a dynamic legal environment and manage diverse caseloads.
  • Company: Sandwell Council's Legal Division, committed to teamwork and professional growth.
  • Benefits: Hybrid work model, training opportunities, and exposure to a varied workload.
  • Other info: Opportunity for additional qualifications through funded training.
  • Why this job: Gain valuable experience in a legal setting while developing your skills and career.
  • Qualifications: Experience in administration, preferably within a legal team, and proficiency in Microsoft Office.

The predicted salary is between 30000 - 40000 £ per year.

Sandwell Council’s Legal Division is seeking a proactive Business Support Officer (BSO) on a full time, 12 months fixed-term basis. The role is based at its Oldbury office with a hybrid model of 3 days on site and 2 days from home.

The successful candidate must be confident and experienced in operating within a legal environment, with the ability to quickly become effective in the role. They should be capable of managing a varied caseload and handling all aspects of administration. The candidate will need to be proactive, able to work well under pressure, self-reliant, and capable of working collaboratively as part of a wider team.

There may be an opportunity to undertake training through the Institute for Apprenticeships, funded via the apprenticeship levy, to gain an additional qualification. The postholder will gain exposure to a diverse workload, a high level of responsibility, and extensive client contact.

In This Role You Will
  • Work as part of a team providing effective administrative support to the Service.
  • Maintain legal files and records, both written and electronic systems including inputting data, photocopying, filing and ensuring consistency of records and files.
  • Take minutes of meetings including strategy and team meetings, ensuring approval and accuracy of those minutes and the appropriate distribution.
  • Coordinate diary movements for staff, making appointments as required, booking rooms and ensuring that all those involved are aware of the arrangements.
  • Undertake basement runs to maintain old deeds and recover information from the basement and prepare and assist with the sealing of documents.
  • Assist in maintaining compliant and accurate file management systems, including client care letters, audits and file reviews.
  • Coordinate incoming mail and distribute as appropriate.
  • Sort, distribute and undertake other tasks including necessary research for processing in-coming and outgoing communications, ensuring accuracy of responses and required approval where appropriate.
  • Arranging, ordering, stock control and necessary returns of office stationery as required. Dealing with suppliers to ensure effective control of stock.
  • Liaise with external and internal clients on behalf of Legal and Assurance.
Qualifications / Attributes

The ideal candidate will be an experienced Administrative Assistant with prior experience working in a legal team or a similar environment. Proficiency in Microsoft Word and Excel, as well as experience with photocopying and filing. Experience working with a case management system is desirable, preferably within a local authority setting. Experience of SBS or an Oracle based financial system. Accuracy in conveying information, through keyboard, writing and verbal.

Business Support Officer (BSO) employer: Sandwell Council

Sandwell Council offers a supportive and dynamic work environment for the Business Support Officer role, where employees can thrive in a collaborative team setting. With a hybrid working model and opportunities for professional development through funded training, staff are encouraged to grow their skills while managing a diverse caseload. The council values proactive individuals who are eager to contribute to meaningful public service, making it an excellent employer for those seeking a rewarding career in the legal field.

Sandwell Council

Contact Details:

Sandwell Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Officer (BSO)

Tip Number 1

Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of the legal environment. Familiarise yourself with common legal terms and processes, so you can confidently discuss how your skills align with the role. We want you to shine!

Tip Number 3

Showcase your organisational skills! During interviews, share examples of how you've managed varied workloads and maintained accurate records in previous roles. This will demonstrate that you're the proactive candidate they're looking for.

Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Business Support Officer (BSO)

Legal Administration
Case Management Systems
Microsoft Word
Microsoft Excel
Minute Taking
File Management
Data Input

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Business Support Officer role. Highlight your experience in legal environments and any relevant administrative skills. We want to see how you can bring your unique flair to our team!

Showcase Your Skills:In your cover letter, don’t just list your skills—show us how you've used them! Give examples of how you've managed a varied caseload or worked under pressure. We love seeing real-life applications of your talents.

Be Proactive:Demonstrate your proactive nature in your application. Mention instances where you took the initiative in previous roles, whether it was improving processes or supporting your team. We value self-reliance and a can-do attitude!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at StudySmarter!

How to prepare for a job interview at Sandwell Council

Know Your Legal Stuff

Make sure you brush up on your knowledge of legal terminology and processes. Familiarise yourself with the specific duties mentioned in the job description, like managing legal files and taking minutes. This will show that you're not just interested in the role but also understand the environment you'll be working in.

Show Off Your Admin Skills

Prepare examples of how you've successfully managed a varied caseload or handled administrative tasks in previous roles. Be ready to discuss your experience with Microsoft Word, Excel, and any case management systems. Highlighting your proficiency will give you an edge.

Demonstrate Proactivity

During the interview, share instances where you've taken the initiative in your past roles. Whether it was streamlining a process or improving team communication, showing that you can work independently and proactively will resonate well with the interviewers.

Team Player Vibes

Since the role involves collaboration, be prepared to talk about your experience working in teams. Share how you’ve contributed to team success and how you handle pressure. This will help convey that you’re not just a lone wolf but someone who thrives in a collaborative environment.