Student Behaviour, Achievement and Support Officer
Student Behaviour, Achievement and Support Officer

Student Behaviour, Achievement and Support Officer

Birmingham Full-Time 22700 - 28400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students' behaviour and achievement while promoting a positive college environment.
  • Company: Join Sandwell College, a vibrant institution dedicated to student success and wellbeing.
  • Benefits: Enjoy competitive pay, generous leave, fitness perks, and exclusive discounts.
  • Why this job: Make a real impact on students' lives in a supportive and inclusive culture.
  • Qualifications: Level 2 qualifications in English and Maths; experience in behaviour support is a plus.
  • Other info: Full driving licence required; flexible team player attitude essential.

The predicted salary is between 22700 - 28400 £ per year.

Student Behaviour, Achievement and Support Officer

Join to apply for the Student Behaviour, Achievement and Support Officer role at Sandwell College

Student Behaviour, Achievement and Support Officer

1 day ago Be among the first 25 applicants

Join to apply for the Student Behaviour, Achievement and Support Officer role at Sandwell College

This range is provided by Sandwell College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Application Deadline: 5 August 2025

Department: Cadbury Student Services – Learner Services

Location: Cadbury College

Compensation: £27,164 – £31,492 / year

Description

We are excited to be recruiting a dedicated and proactive Student Behaviour, Achievement and Support Officer to join our Student Services team. This is a vital role focused on promoting a safe, inclusive, and supportive environment that enables students to thrive both academically and personally.

Key Responsibilities

As a Student Behaviour, Achievement and Support Officer, you will be a visible presence across the College, fostering positive behaviour and engagement among students. You will work closely with staff, safeguarding officers, and external agencies to address behavioural concerns, improve attendance, and support student welfare.

Your key duties will include:

  • Acting as a visible role model across college sites to promote positive conduct and student engagement
  • Supporting and coordinating student disciplinary processes, including administering panel hearings and collecting statements
  • Addressing low-level behaviour issues collaboratively with teaching and support staff
  • Liaising with external stakeholders including police and safeguarding partners
  • Monitoring student behaviour and contributing to the enforcement of college policies
  • Providing one-to-one mentoring and conducting classroom/home visits to support attendance and achievement
  • Collaborating with Attendance Officers and Programme Managers to improve learner outcomes

Skills, Knowledge And Expertise

We are seeking a motivated individual who is passionate about student success and wellbeing. You will have excellent interpersonal and organisational skills and the ability to support students with empathy and authority.

You should have:

  • Level 2 qualifications in English and Maths (or equivalent)
  • Experience in behaviour support, safeguarding, or pastoral care
  • Confidence working with students, managing challenging situations, and building positive relationships
  • Strong administrative and communication skill
  • A flexible, team-oriented attitude and a commitment to equal opportunities and safeguarding
  • A full driving licence is essential

Benefits

Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around

Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential

Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed

Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute

Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more

Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best

Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles

Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount

Free Will Writing – We’ve got your back with professional support for your future planning

Free Flu Vaccine – Stay healthy and protected at no cost to you

Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health

We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Education Management

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Student Behaviour, Achievement and Support Officer employer: Sandwell College

Sandwell College is an exceptional employer that prioritises the wellbeing and professional growth of its staff. With a strong commitment to work-life balance, employees enjoy generous annual leave, competitive salaries, and extensive development opportunities. The supportive and inclusive work culture fosters collaboration and recognition, making it an ideal environment for those passionate about student success and personal achievement.
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Contact Detail:

Sandwell College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Behaviour, Achievement and Support Officer

✨Tip Number 1

Familiarise yourself with the specific challenges students face in a college environment. Understanding issues like attendance, behaviour, and mental health will help you demonstrate your empathy and readiness to support students effectively.

✨Tip Number 2

Network with current or former staff at Sandwell College or similar institutions. They can provide valuable insights into the culture and expectations of the role, which can help you tailor your approach during interviews.

✨Tip Number 3

Showcase your experience in behaviour support or pastoral care through real-life examples. Be prepared to discuss specific situations where you've successfully managed challenging behaviours or improved student engagement.

✨Tip Number 4

Highlight your collaborative skills by discussing how you've worked with various stakeholders, such as teachers, parents, and external agencies. This will demonstrate your ability to foster a supportive environment for students.

We think you need these skills to ace Student Behaviour, Achievement and Support Officer

Interpersonal Skills
Organisational Skills
Behaviour Management
Safeguarding Knowledge
Empathy
Conflict Resolution
Communication Skills
Administrative Skills
Team Collaboration
Mentoring
Problem-Solving Skills
Flexibility
Commitment to Equal Opportunities
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in behaviour support, safeguarding, or pastoral care. Use specific examples that demonstrate your ability to manage challenging situations and build positive relationships with students.

Craft a Compelling Cover Letter: In your cover letter, express your passion for student success and wellbeing. Mention how your skills align with the key responsibilities of the role, such as promoting positive behaviour and supporting student welfare.

Highlight Relevant Qualifications: Clearly state your Level 2 qualifications in English and Maths (or equivalent) in your application. If you have any additional training or certifications related to behaviour management or student support, be sure to include those as well.

Showcase Your Interpersonal Skills: Since the role requires excellent interpersonal skills, provide examples in your application that demonstrate your ability to communicate effectively with students, staff, and external stakeholders. This could include experiences where you successfully resolved conflicts or supported students in need.

How to prepare for a job interview at Sandwell College

✨Show Your Passion for Student Welfare

Make sure to express your genuine interest in supporting students' wellbeing and success. Share specific examples from your past experiences where you have positively impacted students, whether through behaviour support or mentoring.

✨Demonstrate Strong Communication Skills

As a Student Behaviour, Achievement and Support Officer, effective communication is key. Prepare to discuss how you've successfully communicated with students, staff, and external agencies in the past, especially in challenging situations.

✨Be Ready to Discuss Behaviour Management Strategies

Familiarise yourself with various behaviour management techniques and be prepared to discuss how you would apply them in real-life scenarios. This shows that you understand the complexities of the role and are ready to tackle behavioural issues head-on.

✨Highlight Your Teamwork Experience

Collaboration is crucial in this role. Be ready to share examples of how you've worked effectively within a team, particularly in educational settings. Emphasise your ability to liaise with different stakeholders to achieve common goals.

Student Behaviour, Achievement and Support Officer
Sandwell College
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