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- Tasks: Assist in food preparation and provide excellent service in a vibrant campus environment.
- Company: Join the friendly team at the new Cradley Heath Skills Campus, part of Sandwell College Group.
- Benefits: Enjoy competitive pay, generous leave, and exclusive discounts on services and fitness.
- Why this job: Make a difference by serving high-quality food to students and staff in a modern setting.
- Qualifications: Experience in catering, good communication skills, and a positive attitude are essential.
- Other info: Flexible part-time hours with opportunities for career growth and development.
Service Assistant
Application Deadline: 10 November 2025
Department: Adult Skills
Location: Cradley Heath
Compensation: £12.60 / hour
We are delighted to offer an opportunity for a Service Assistant to join our friendly and hardworking team at the brand-new Cradley Heath Skills Campus, part of the Sandwell College Group.
This is a permanent, part-time position, working 15 hours per week (Monday to Friday, 11:00 am – 2:00 pm) during term time only (36 weeks per year). The role is ideal for someone who is enthusiastic, reliable and passionate about providing great food and excellent service within a modern, welcoming environment.
You will play a key role in supporting the day-to-day running of our on-site catering facilities, ensuring staff, students and visitors enjoy high-quality food and outstanding service at our exciting new campus.
Key Responsibilities
- Assist with the preparation and service of food and refreshments.
- Maintain high standards of cleanliness and hygiene in all catering areas.
- Support the Chef Manager and team in setting up and closing down service areas.
- Operate tills and handle payments in line with College procedures.
- Ensure all food hygiene, health and safety regulations are followed at all times.
- Provide a friendly, efficient and professional service to students, staff and visitors.
- Support occasional College hospitality events as required.
Skills, Knowledge and Expertise
- Experience working in a catering or hospitality environment.
- A good understanding of food hygiene and health and safety standards.
- Excellent interpersonal and communication skills.
- The ability to work well as part of a team in a busy environment.
- A positive attitude and willingness to learn.
- GCSEs (or equivalent) in English and Maths (Grade C/4 or above).
- A catering qualification or experience working within an educational setting.
Benefits
- Top‑Tier Salaries – We offer sector‑leading pay with some of the most competitive salaries around.
- Unbeatable Time Off – Enjoy 35–50 days of annual leave, plus 8 bank holidays and extra time off at Christmas.
- Fast‑Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed.
- Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute.
- Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more.
- Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best.
- Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non‑teaching roles.
- Retail & Travel Discounts – Unlock exclusive savings on high‑street brands, local transport, cross‑country travel with UNIDAYS, Student Beans and Blue Light Discount.
- Free Will Writing – We’ve got your back with professional support for your future planning.
- Free Flu Vaccine – Stay healthy and protected at no cost to you.
- Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health.
- We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
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Service Assistant employer: Sandwell College
Contact Detail:
Sandwell College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Assistant
✨Tip Number 1
Get to know the company! Research Sandwell College Group and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to catering and customer service. Think about your past experiences and how they relate to the role of Service Assistant – confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at Cradley Heath Skills Campus.
We think you need these skills to ace Service Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about providing great food and service at our Cradley Heath Skills Campus.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in catering or hospitality. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Sandwell College
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Service Assistant. Familiarise yourself with food hygiene standards and the importance of providing excellent service. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Off Your Experience
If you've worked in catering or hospitality before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness, handled payments, or supported a team during busy times. This will demonstrate your capability and reliability.
✨Practice Your People Skills
As a Service Assistant, you'll need to interact with students, staff, and visitors. Practice answering common interview questions with a focus on your interpersonal skills. Think about times when you provided great service or resolved a conflict – these stories will highlight your positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they celebrate achievements. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.