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- Tasks: Help deliver a smooth admissions experience and support prospective learners.
- Company: Join Sandwell College's dedicated Admissions Team.
- Benefits: Competitive salary, generous leave, career development, and wellness support.
- Why this job: Make a real impact while supporting students on their educational journey.
- Qualifications: Strong organisational skills and a commitment to excellent service.
- Other info: Enjoy a dynamic work environment with great career growth opportunities.
The predicted salary is between 20400 - 22600 £ per year.
Application Deadline: 23 February 2026
Department: Central Admissions
Location: Sandwell College
Compensation: £24,408 – £28,278 / year
Description
Join our dedicated Admissions Team as an Admissions Support Officer and help us deliver a smooth and welcoming admissions experience for every applicant. This is a permanent full-time, with the opportunity to make a real impact.
Key Responsibilities
- Provide excellent customer service to potential learners, staff and visitors.
- Process applications efficiently and accurately, ensuring data is entered and maintained to a high standard.
- Liaise with curriculum teams to organise interviews and support applicants throughout their journey.
- Support key College events including open days, interviews and enrolment.
- Assist with general administrative tasks including post handling, reception duties, and switchboard cover.
- Handle financial transactions in line with College procedures.
- Maintain confidentiality and comply with all College policies, including Health and Safety and Data Protection.
Skills, Knowledge and Expertise
- Strong communication and interpersonal skills, with the ability to provide excellent customer service.
- Previous experience in an administrative or reception-based role (preferably in education or customer service).
- Good IT skills, including proficiency in Microsoft Office applications.
- The ability to work well as part of a busy team and manage multiple priorities effectively.
- A positive attitude, flexibility, and attention to detail.
Benefits
- ✅ Top-Tier Salaries – We offer sector-leading pay with some of the most competitive salaries around
- 🏖 Unbeatable Time Off – Enjoy 35-50 days of annual leave, plus 8 bank holidays AND extra time off at Christmas – because work-life balance is essential
- 🚀 Fast-Track Your Career – Take advantage of dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
- 🚴 Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
- 💆♀️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
- 🏋 Fitness Perks – Enjoy our college gym facilities or discounted rates at local gyms to keep you feeling your best
- 💰 Generous Pension Contributions – We invest in your future with 23.68% employer contribution for teaching roles and 21.5% for non-teaching roles
- 🛍 Retail & Travel Discounts – Unlock exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
- 📜 Free Will Writing – We’ve got your back with professional support for your future planning
- 💉 Free Flu Vaccine – Stay healthy and protected at no cost to you
- 🧘 Wellbeing Support – Access confidential counselling services and wellness platforms to support your mental and emotional health
- 🏆 We Celebrate You! – We recognise and appreciate your hard work with awards, recognition events, and celebration days throughout the year.
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Admissions and Support Officer employer: Sandwell College
Contact Detail:
Sandwell College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions and Support Officer
✨Tip Number 1
Get to know the college and its values! Research Sandwell College and understand what makes it unique. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an Admissions Support Officer, you'll be engaging with prospective learners regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can provide clear information and guidance.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend college events to meet people in the admissions team. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining our fantastic team at Sandwell College.
We think you need these skills to ace Admissions and Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admissions and Support Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Show Your Enthusiasm: Let your passion for supporting learners shine through in your application. We love candidates who are excited about making a difference, so share why you’re keen to join our Admissions Team and how you can enhance the experience for prospective students.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sandwell College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admissions and Support Officer role. Familiarise yourself with the key responsibilities, such as managing applications and engaging with prospective learners. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured a smooth process, especially in fast-paced environments.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers! Ask them about their experiences at the college and how they see the Admissions Team evolving. This shows your genuine interest in the role and helps build rapport.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you had to handle difficult inquiries or provide guidance. Practising these responses will help you feel more confident during the interview.
